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Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLEStreet Address Gather Drive PHONE NUMBER AVAILABLE(cell)Lawrenceville, GA Street Address
Highlights:An excellent energetic communicator, working well in a team and independently.Good Listening skills combined with attentive and detail-oriented nature.Always cheerful when assisting customers and coworkers.Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals.Education:Georgia Gwinnett College (Class of 2022)Lawrenceville, GA 30043Major: Accounting in Business GPA: 3.2 (Graduated)Courses Completed:Financial Accounting & Reporting 1Introduction to Financial AccountingFinancial Accounting & Reporting 2Projects:The project was based on the marketing class that I took summer of 2020. I had to create my own marketing plan and I had to use the four Ps in marketing. For this project, I had to come up with my own product and how it affects the growing market and how the product sells faster in this business world.There was another project in accounting, and as a group, we examined Apple, Incs financial statements from their most recent fiscal year. We decided to focus on property, plant, and Equipment and how Apple treats such assets. Straight-line depreciation is the most easily understood method and it is widely used.Experience:Publix (11/08/2021- Current)Buford Drive, GA 30043Cashier & Customer Service StaffI was Providing premier customer service, including greeting customers andanswering their questions.Weighs and scans products. Accepts payment and provides change when appropriate.Handles cash and other forms of tender accurately.Answer and resolve phone calls, emails, and letters from customers who have general commendations for service, associates, or our company, questions about policies or products, and/or concerns about the product or overall experiences at our stores.I did multiple western unions for the customer and did resolve the western unions issues that the customer had, by contacting western union customer service.Helping the associates when they need help with anything.Dunkin Donuts (12/01/2018-10/30/2021)Suwanee, GA 30024Shift leader, Cashier & Customer Service RepresentativeTrained 10-15 employees at the request of the manager by teaching employees the processes and procedures of working to ensure the success of the new hires.Checked all the food delivery items which were coming to the store on a weekly basis to determine the quantity and quality of the order.Showed excellent customer service skills by greeting customers when entering and leaving the establishment to show the friendliness of the company and the person to come back.Utilized problem-solving skills by handling customer complaints and providing appropriate solutions to increase customer satisfaction.Thai Lotus restaurant (06/15/2017-09/20/2018)Lawrenceville, GA 30044Cashier, Customer Service & ServerAttend phone calls, take orders, and sometimes if customers order catering or large orders, I would give them a discount.Assisted customers by answering questions and fulfilling requests.Counted cash in register drawer at the beginning and end of shift.I did Build a sustainable relationship with customers by making eye contact with them and greeting them in a decent manner and providing all their user needs.Made reports in the absence of the manager.SkillsExcellent Product and service sales Expert with WORD and EXCELCash Handling Interpersonal skillsProduct knowledge Customer assistanceFocused listener Enjoy challengesTime management skills Cash registration operation |
