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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveMature, experienced, Bilingual Medical (Spanish) Office Specialist / Clinic Co-coordinator with excellent communication, organization and interpersonal skills seeks a challenging opportunity to contribute to your medical team. Demonstrates an energetic and positive attitude. Ability to read and interpret documents such as memos, safety rules, policies and procedures. Work in a fast-paced environment, handle multiple priorities and learn new procedures. Communicates effectively with patients, Doctors, peers and management. Team player.EMR Experienced Scanning Filing EMRATHENA Health Medical and NEXT-GEN Software, SAGE Medical ManagerGreet PatientsHIPAA RegulationsFront Office Procedures/ Patient Check-In/Check Out ProceduresOSHADemographics Data entry/Scanning and Electronic Medical Recording FilingCollect co-paysInsurance VerificationOffice Technology Fax, Copying, order suppliesMultiline TelephoneDiagnostic/Procedural CodingChart AbstractorExperienceCurrent EmploymentOncology/Hematology Clinic Fort Worth, Texas February 2013-Sept 2017Translator for Physician/patientsTotal super bills check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, collects balances charges and payments, and collects on delinquent accounts.Collects 10,000.00 13,000.00 monthly in copays and delinquent accounts.Interpret policies, procedures, and standards and adapt accordingly.Maintain high level of confidentiality, exhibit a professional demeanor.Exercise good judgment, and demonstrate proficiency at multi-tasking.Answer multiple phone lines, telephonic contact with Physicians and hospital staff.Sept - 2010 Dec 2012Lone Star Medical Clinic - Aledo, TexasClinic Coordinator/Supervisor: Urgent Care Clinic, Internal Medicine, Family Care, PediatricsCustomer service/Relations, problem solving, patient flow.Translator English/Spanish for doctors/patients in the Urgent Care Center and for 5 Clinic Doctors.Total super bills check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, balances charges and payments, collections, credit card charges and cash daily.Interpret policies, procedures, and standards and adapt accordingly.Maintain high level of confidentiality, exhibit a professional demeanor.Exercise good judgment, and demonstrate proficiency at multi-tasking.Answer multiple phone lines, telephonic contact with Physicians and hospital staff.Supervisor/ 8 Parker County Clinics-Supervised administrative staff. Checked on all clinic functions.Ensured of patient flow for doctors, tracked vacations, coverage for illness of staff so that patient flow would move smoothly.Texas Health Care Fort Worth, Texas November 2009 October 2010Medical Office Specialist- General Surgeon Harris Methodist Hospital, Fort WorthReceptionists front office, greet patients, answer multiple phone lines, telephonic contact with Physicians and hospital staff. Total super bills, check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, balances charges and payments, collections, credit card charges and cash daily. Scan patients charts file, patients medical charts in Electronic Medical files.Externship Baylor All Saints Hospital Fort Worth, Texas August 2009- 2009Medical Office Specialist Extern 160-hourDuties: insurance verification, acted as translator for physician, verified pre-certification procedures, scheduled and re-scheduled appointments, filed and scanned in-patient charts, telephonic contact with patients and other physicians, letters to patients, physician correspondence, managed information flow between physician, patients, hospitals, and labs. Answered multi-telephone system, E-scanned. Electronic Medical Record filing.Community ServiceCook Children Hospital 2009 -2011Volunteer - Lockheed Martin / community services CurrentArmy senior wife Support Team Leader - Fort Hood, Texas RetiredEducation Graduate/CertificationKaplan College Fort Worth, Texas September 2009Medical Office Specialist3.8 GPAHonor Roll (7x)Perfect Attendance Award (7x)Instructor AwardAmerican Heart AssociationCPR Certification CurrentSoftware:Microsoft OfficeWindowsMicrosoft Office-Excel-InternetNEXT-Gen Medical SoftwareCentricity Medical SoftwareAthena Health Medical SoftwareReferences upon request. |