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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address
EMAIL AVAILABLE / PHONE NUMBER AVAILABLESUMMARYProactive Manager with 10 years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing work. Focused professional with attention to detail and clear communication skills. Versatile Supervisor with advanced personnel and inventory management experience. Maintains professional environments and takes lead in development of subordinates to create success. Polished in delivering comprehensive reports to facilitate site-wide improvements and continuity. Motivational Supervisor wit 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled in performance and schedule management. SKILLSGoal-orientedProcesses and proceduresSystems and automation applicationsContract development and managementComputer skillsMicrosoft OfficeOrganizationTeam managementIssue and conflict resolutionEXPERIENCESupervisor / Four Points Hotel - Atlanta, GA 06/2021 - Current Resolved customer complaints and adjusted policies to meet changing needs. Provided ongoing training to address staff needs.Complied with company policies, objectives and communication goals. Maintained operating schedules to provide effective coverage for key areas and achieve objectives. Conducted employee evaluations and reviews.Delegated work to staff, setting priorities and goals. Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.Treated associates with fairness and respect, providing recognition of accomplishments. Demonstrated excellent communication skills in resolving product and consumer complaints. Data Entry Clerk / Amazon - Smyrna, GA 01/2018 - 02/2022 Reviewed and updated account information in company computer system. Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.Compiled data from source documents prior to data entry. Communicated with coworkers regarding deadlines and project milestones. Supervisor / Starship Enterprises - Atlanta, GA 04/2015 - 09/2018 EAResolved customer complaints and adjusted policies to meet changing needs. Established ambitious goals for employees to promote achievement and surpass business targets. Oversaw sales and marketing operations while developing strategic partnerships. Forecasted trends in expected business levels and adjusted labor and inventory to match expectations. Create schedules for employees to keep every shift well-staffed during holidays and busy periods. Established and enforced clear goals to keep employees working collaboratively. EDUCATION AND TRAININGHigh School Diploma 05/2006Campbell High School - Smyrna, GASome College (No Degree): Medical AssistantJavalin Tech - Atlanta, GA |
