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Title Customer Service Representative
Target Location US-SC-Greenville
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEbgoldsmith227@gmail.comQUALIFICATION SUMMARYI am a recent college graduate with an associates degree in applied science. I am self motivated and passionate individual looking to bring my keen sense of advocacy, motivation, and dedication to all that I do for the greater good for the community I serve and beyond.EDUCATIONMedical Assistant, Associates Degree.ECPI University, Greenville, SCCosmetology, CertificationVirginia college, Greenville, SCCERTIFICATIONSCeftified Nursing AssistantCPRLicensed Braide (Board of Barber Examiners)CosmetologistSKILLSPhlebotomyPatient AccessmentClinical ResearchHIPPA Compliance TrainingRecord Patient Medical HistoryPatient PreparationElectrocardiograms (EKG)Administer InjectionsTB Test ClearanceInsurance BillingEquipment SanitationMedical Supply InventoryHER SoftwareICD 10 CodesPhlebotomyVitalsCPRBilling and CodingExcellent customer serviceExcellent communicationGoal orientedExcellent problem-solving skillsFine attention to detailProficient in Microsoft office ( Word, Excel, and Power Point)WORK EXPERIENCEGreat Clips, Greenville, SC. September, 2014  PresentIdentify customers needs and requirements. ( Cut, wash, trim, shampoo, and color hair)Offer professional advice during consultation (recommend products and styles)Adhere to hygiene rules and sanitation of equipment.EKG TechnicianBon Secours, Greenville, SC October, 2021-October, 2022Operated equipment that measured, monitored, and graphically traces and electrical activity of the heart.Performed diagnostic test on patients, minortered patient blood pressure, and collected medical data for use by doctors.Set up and maintain EKG equipment performing cardiovascular test, identify heart conditions, ensuring patients are always comfortable and informed.Administered test to determine the cardiovascular health of patients,Managerial and Customer Service RepresentativeGannet COE, Greenville SC March 2008- June, 2015Educated to customers on the products, services and upscales.Responded to resolve customer service inquiries, request and complaints primarily by phone.Processed e tickets and handled escalations.Aide, Medical Health Service ManagersCare Pro Health Services, Greenville SC October 2013- September 2016Performed client home visits to help with daily activities such as bathing me up for prepping and housekeeping.Maintain accurate, detailed reports and records.Front Desk Receptionist & Nail TechOak Tree Podiatry, Mauldin, SC June, 2015- August 2001Provided manicure and pedicure services.Answered the telephone.Checked patients in and out of their appointments.Collecting her payments and verified insurance.

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