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| | Click here or scroll down to respond to this candidateJyothsna Devi (Devi)
Dallas, TX
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
SUMMARY:
Over 7 years of experience as a Business Analyst and frontline leadership role in System Development Life
Cycle (SDLC) with Waterfall and Agile methodologies. Strong experience in requirement gathering,
documentation, functional specification, business case analysis, quality assurance, and testing. Skilled in
coordinating and communicating between developers, QA teams, management, and stakeholders. I possess a
solid foundation to contribute effectively to the field. My expertise lies in people management skills, with
extensive knowledge of Object-Oriented Analysis. I am skilled in problem-solving and time management. As a
Technical Business Analyst with exceptional organizational skills, I have gained proficiency in conducting
comprehensive research, analyzing data, and providing actionable recommendations. I have a proven track
record of enhancing organizational effectiveness. Known for my initiative and collaborative approach, I am
adept at effectively communicating findings to key stakeholders.
SKILLS:
Business Modeling Tools: C3 Enterprise Suite, MS Visio, Balsamiq, Lucid, Tableau
Requirement Management Tools: JIRA, Trello, MS TFS, SharePoint, Confluence
Management Tools: Information Technology Service Management, JIRA
Project Management Tools: MS Project, Trello, JIRA, Salesforce
Testing Tools: JIRA, Oracle Service Cloud
Operating Systems: MS Windows
Languages/Modeling Tools: UML
Database: SQL Server, MS Access
Utility: MS Office [Word, Project, Excel, Visio, PPT]
EXPERIENCE:
Technical Business Analyst | CoreLogic Inc, MS, USA | Jan 2020
Gathered business requirements from SMEs and documented them in a format understandable by
both business and technical teams.
Designed the business requirement gathering approach based on project scope and Kanban approach.
Conducted JAD sessions to determine critical business processes and identify functional requirements.
Supported internal and external users with technical and application issues.
Acted as a liaison between business users and technical teams.
Maintained the Requirement Traceability Matrix (RTM).
Environment: JIRA, Kanban Board, MS Office, JAD, UAT, MS Visio, Oracle Service Cloud.
Business Analyst | The City College of New York, NY | Feb 2019 - Jan 2020
Project: STRS (Student Tracking and Reporting System)
Facilitated meetings, created agendas, and recorded action items.
Produced status reports for business constituents and steering committee.
Coached teams in adopting Agile Scrum and Kanban practices.
Analyzed data and developed queries for Cognos Reporting.
Served as a software tester to improve usability and reliability.
Environment: Agile, Scrum, MS Word, Balsamiq Tool, JAD Sessions, ETL, Data Mapping, Data Analysis,
Kanban Board, Trello.
Business Analyst | SunTrust, Atlanta | Oct 2017 - Jan 2019
Project: CMS (Collateral Management System-Origination)
Identified use cases and documented product requirements and workflows.
Gathered user requirements and specifications for designing a mortgage-based loan system.
Ensured compliance with company policies and lending program requirements.
Defined project scope and objectives using internal project management methodologies.
Managed change requests and performed impact analysis.
Environment: JAD, MS-Visio, Lotus Notes, Scrum, Agile development.
Technical Business Analyst | American Express, Infosys India | July 2015 - Aug 2017
Worked in various capacities for the client American Express.
Demonstrated analytical and leadership skills while collaborating with different teams.
Designed and implemented an E2E test automation suite for Continuous Integration.
Coordinated requirements with the Off-Shore Technical Team.
Led the initiative to uplift the product and platform to become Globally Dispersed and Highly Available.
Education and Certification
Cer
Certified Scrum Master
Professional Certificate Program in Business Analysis
Certification of Capability in Business Analysis(CCBA)
Certified Business Analysis Professional(PCBA)
Master of Science in Industrial Organizational Psychology, Grand Canyon University
Bachelors Degree in Accounting, Osmania University
Six Sigma Yellow Belt
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