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CaregiverOrlandoEMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a customer-focused individual with a proven capacity to troubleshoot issues to ensure customersatisfaction. I strive to maintain a high level of professionalism, patience and efficiency to minimizecustomer dissatisfaction and increase customer loyalty. I have also achieved the honor of becoming aqualified customer service manager; offering a record of successful job performance, proven problemsolving ability and experience developing and implementing innovative solutions.Work ExperienceStore Manger7 Beauty Mart - Augusta, GADecember 2005 to PresentProvide accurate and appropriate information in response to customer inquiries.Address customer service inquiries in a timely and accurate fashion.Maintain up-to-date records at all times.Work with upper management to ensure appropriate changes were made to improve customersatisfaction.Supervised up to 9 store employeesCompleted managerial duties daily, which included:Training new employeesInterviewing potential employeesMaking decisions to hire and or fire employees, in the best interest of the companyMaintain records of the store's inventoryMaking sure customers are comfortable and satisfiedStock and organizing productsMaking sure prices are rightChild Care, New York City, NYCare Provider June 2002-March 2005Prepared daily meals and snacksMaintained a safe and clean home environmentCompleted scholarly activities which included homework, tutoring, PTA gatherings, as well as servingas a school volunteerPhysical activity to ensure a healthy lifestyle for each childMedia entertainmentPrivate Home Care Giver LIVE INStephanie Home - Group home for the developmentally disabled - Tampa, FLJune 2019 to March 2022Gave medication on timePrepared daily meals and snacksGrocery shoppingProvided travel and companionship for doctors appointmentsDaily GroomingHaving friendly conversationEducationHigh school or equivalentSkills Scheduling Sales Merchandising Retail Management Team Building Management Supervising experience Retail sales Childcare English Cashiering Customer service Store Management Experience Caregiving Cash Handling PayrollCertifications and Licensesdriver's license |