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Street Address .771.9107 Rhinelander, Wisconsin EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE
CAREER OVERVIEW
Healthcare leader with passion for supporting exceptional experiences for associates and patients. Facilitates cultures centered
around teamwork by emphasizing an environment of cooperation and quality care in highly matrixed environments. Creates a
vision using strategy formulation, key performance indicators and grace to move associates toward achievement of goals. Uses
Agile and Lean to to solve complex problems through transparency, strong organizational skills and effective communication.
SKILLS AND EXPERTISE
Organizational Leadership Leadership/Program Development Quality Patient Care
Project Management, Agile, Scrum LSSM Green Belt/Facilitation Change Management
Vision Development/Strategic Planning Cultural Transformation Physician Relations
Data Analytics, SQL, R, Tableau Regulatory Compliance Risk Management
PROFESSIONAL EXPERIENCE
Market Director, Rehabilitation Service Line Ascension Wisconsin (AW) 2020-2022
Advanced a culture of teamwork and collaboration across rehab disciplines using strategic planning, service delivery strengths,
and program development while interacting with every level of talent for over 800 associates
Expanded rehab presence in market strategy conversations, service offerings and clinical programs resulting in 3 new
general clinics and several specialty rehab service offerings in a very competitive environment
Collaborated with other service lines to develop seamless service delivery for pelvic health and neuro specialty programs
Created templates and initial standardization for Rehab Pathways to enhance associate and patient education
Served on AW CME Steering Committee, re-started system CME offerings, presented one of the initial CME offerings
Provided direction for new software and IT programs as member, AW IT Vetting Council
Lead Ascension Health National Rehab Council, Rehab Pay Practice and Outcomes Sub-committees toward standardized
pay practices and common outcome measures
Regional Director, Rehabilitation Services Ascension Wisconsin 2013-2020
Provided vision and direction for over 150 OT, PT, SLP, AT, EP, RN and affiliated associates in seven hospitals, six outpatient
rehab clinics, seven cardiac rehab clinics and one pain clinic.
Built relationships with clinic employed and contracted physicians in the Pain Control Center, as well as tribal clinics and
other contract partners receiving outpatient services
Standardized budgetary line items across the Northern Region to better compare department performance
Increased outpatient rehab visits by 4500 from 2015-2016 despite challenges of retirements, travelers, rapid change
Facilitated LSSM teams to save over 1 million dollars - i.e. re-designed support staff model to increase revenue and
increase therapist satisfaction with prior authorization process, resulted in >50k in savings for 1 department in 6 months
ADDITIONAL EXPERIENCE
Rehabilitation Manager/OTR, Ascension Wisconsin - Managed several departments, treated patients in a variety of settings
Instructor, Acumed Medical - Administered and Conducted weekend seminars for healthcare professionals
Assistant, Myofascial Release Seminars - Assisted therapists learning MFR techniques
GIVING BACK
Volunteer Board Member, President Habitat for Humanity Northwoods Wisconsin, Rhinelander, WI 2016-Present
Volunteer Costume Designer, House Manager, Actor Nicolet College, Rhinelander, WI 1993-2020
EDUCATION
Master of Business Administration Candidate - Southern New Hampshire University, Manchester, NH Summer 2024
Certificate: Google Project Management, Google Data Analytics - Coursera
Professional Certificate: Occupational Therapy - Saint Catherine University, St Paul, MN
Bachelor of Arts: Biology - Luther College, Decorah, IA
LICENSING
Wisconsin: Occupational Therapy 1601-26 Expiration: 05.31.2024
National Board for Certification in Occupational Therapy: OTR 977142 Expiration: 03.31.2024
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