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Title Medical Receptionist Customer Service
Target Location US-TN-Brentwood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fairview, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceParaprofessionalWilliamson County Schools - Fairview, TNAugust 2019 to Present-Assists in the learning goals of each child-Keeps classroom sanitized, clean and organized-Distributes supplies as needed-Set up visual aids, equipment and classroom displaysInsurance agent assistantThomas Wilson GroupMay 2018 to May 2019-Answered phones for multi-line system-Created and sent out insurance certificates as well as Auto ID cards for the businesses of 18-wheeler companies and individuals- Assisted with getting insurance quotes for companies all over the country.-Work with countless GMA's to assure that we got our customer the best price- Put together proposals to send out to our customers- Put together Finance agreements-Was responsible for putting all information about the business as in their owners, the proposal, etcetera into a software with all account numbers as well as money down percentage rates and what they owe us and what they owed other company- Kept a spreadsheet of all bound companies as well as all proposed companies- Assisted with changes that needed to be made to some binds- Responsible for keeping up with payments if payments aren't made, I had to send out notifications and warnings of cancellations and collect payments- Responsible for the ordering of Christmas gifts for certain customersVanderbilt Children's Hospital NICU Medical ReceptionistAugust 2016 to August 2017Paging doctors, respiratory, Charge nurses etc.- In the admittance of a new patient In the event of a code;Responsible in letting them know where the code is and what patient- Providing the needed families with sleep rooms- Answer phones with high call volume, transferring where needed-All admitting responsibilities; i.e. Parents signing consents to treat and provide all bands that are required, insurance.- Copying all assignments for the shift and sending them to various stationsChecking the admitting logbook making sure every patient is accounted for- Updating the census periodically for our team-Faxing the census to admitting-Checking temperatures of all freezers that have breast milk twice a shift -The only MR responsible for breast milk freezer audits, once a week- Assisting patient's families in any way that I can to assure comfort and hopeSpecial Education ParaprofessionalWilliamson County Schools- Fairview Elementary Special Education TAAugust 2015 to May 2016Assigned three students to assist-Helped them get through their everyday tasks and work -Made sure their special privileges were acknowledged and met-CPI trained in the event coverage was needed anywhere in the building-CPR certified, in the event something happened-There to comfort and love them when they may have meltdowns-Took daily, detailed notes on each student of their behaviors and how their day went as well as what needed to be worked onVanderbilt University Medical Center Clinical Supply SpecialistNovember 2012 to February 2013-Answered phones in clinical supply center-Delivered supplies to needed nurses' stations, staff, and patients' rooms-Responsible for incoming shipments for main service floor, making sure all items are received -Responsible for several crash carts and isolation carts being ready at time they are needed -Responsible for getting crash cart to designated room when code is called and making sure the Doctor has all needed supplies to revive patients-Knowing a good deal of all different medical supplies, pumps etc.-Worked in excelNephrology Associates Medical Secretary 03-18-2010-09-16-2011-Scheduled special tests (CT scans, biopsies, ultrasounds, blood infusions, etc) for 3 doctors-Worked front desk, checking patients in and out, go over their insurance, take copays, answer phones, all while at least 5 clinics are going on, very high call volume-Filled out orders for the special tests, as well as getting them approved by insurance company-Page doctors and nurses when needed-Had to become familiar with ICD-9 Codes, CPT Codes -MS Outlook daily, excel-sent needed material to get pts set up for kidney transplantsDaVita IncIT Procurement Specialist-08-2XXX-XX-XXXXAnswer Phones-Keep Hardware Staging stocked with Desktops, Laptops, Monitors, Printers, scanners etc.-Responsible for all inbound shipments, scanning them in and as they went out making sure count was correct.- Responsible for getting IT orders in and have the orders sent to another team and they would ship. This was for 1500 clinics and 8 corporate offices-Worked in Remedy Daily Assisted with pricing and getting manager approval for purchasing-Dealt with vendors to find more suitable prices-Done monthly reports in excel on all inbound and outbound and costsDaVita IncMarketing Assistant 11-2005-08-2006-Assistant to Director-Answered phones-Scheduled Flights/ Hotel Stay-Recorded minutes in meetings-Assisted in new ideas and drawings for marketing material-Mailed out brochures regarding patient's disease to 1500 clinics-Expense reports Assisted in Charities for the company (KT Foundation)EducationCurrently Enrolled Criminal Justice-Crime and Criminal BehaviorStrayer University10/2022-presentSome college in Healthcare ManagementColorado Christian University2015 to 2017High school diplomaFairview High School1998 to 2001Skills Health Insurance Auto Insurance Customer Service Medical Receptionist Special Education Medical Receptionist Medical Billing Hospital Experience EMR Systems Insurance Verification CPT Coding Medical RecordsCPR certified

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