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Name Available: Register for Free
Title Customer Service Social Media
Target Location US-NY-Syracuse
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Email: EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLE Address: 6269 Crosswinds Ct. East Amherst, NY, 14051 PROFESSIONAL SKILLS Certified in Google Analytics, Microsoft Word, Excel, PowerPoint, Tableau, Microsoft Outlook, strong use of knowledge in Canva & Microsoft Teams, basic understanding of InDesign Exceptional customer service skills, detail oriented, thrive in a team environment, communication & interpersonal skills, problem-solving, ability to work independently, multi-task & prioritize work effectively, organizational talent, resourceful, ability to gather large amounts of data & convert it into meaningful analysis, digital marketing, social media management & over 3 years of social media experience EDUCATIONSaint Bonaventure University MAY 2022 Franciscan Business School, Saint Bonaventure, NY Bachelor of Business Administration, Concentration in Management & Marketing SUMMER 2021 Accepted into Oxford Study Abroad Program CANCELED DUE TO COVID -19 PROFESSIONAL EXPERIENCEMarketing & Events Coordinator - Lippes Mathias LLP, Buffalo, NY JUNE 2022 - PRESENT Support law firms Marketing Team with events, including venue/vendor research, pre & post event logistics, summary reports, preparing onsite materials, food/beverage logistics, setting up conference rooms Analyze social media activity & provide insights/recommendations through social media platforms Develop invitation list, from existing databases & identify new potential invitees, track attendance, manage databases Prepare, organize seminars & events for attorneys business development with potential clients Conduct basic market research within the law firm Work with graphic designer to create figures & graphs to support presentation content Design social posts by using templates to enhance social media posts Create & track budget spreadsheets for food spending, modify & upload job descriptions, type bios for new attorneys, publish photos & update firms website Organize social events such as weekly happy hours, parties, breakfast & lunches for over 90 people within the firm Create & post newsletters, use analytics daily to measure performance on social media & analyze success on marketing campaignsFront End Customer Service - Wegmans Food Market, Williamsville, NY APRIL 2016  AUGUST 2021 Coordinated checkout process to ensure customer satisfaction, greeted customers while providing friendly, efficient customer service, helped manage new items that are scheduled to come in, resolved customer complaints & de- escalated situations Provided shopper marketing activation for Wegmans Advertised & marketed new products through the use of food demonstrations Kleinfeld Bridal - Internship, New York City, NY MAY 2020 - AUGUST 2020 Out of 600 applicants, I was 1 of 21 chosen CANCELED DUE TO COVID -19 Consultant & SalesJules Kae - Internship, Miami, Florida JUNE 2021  OCTOBER 2021 Collaborated with team to develop posts to increase engagement with followers, track engagement & gather feedback Managed the production of marketing materials, such as digital content & presentations Photographed products for website, data entry, inventory control, merchandising, returns processing & purchasing Candidate's Name
Email: EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLE Address: 6269 Crosswinds Ct. East Amherst, NY, 14051 Created reports & other materials to communicate updates & changes to product Assisted in the development of new promotional products, while maintaining an understanding of online activity Helped with brand recognition & developed creative ideas on how to navigate campaigns CAMPUS ACTIVITIES / VOLUNTEER EXPERIENCEParticipant, Freshman Leadership Program SUMMER 2018 - SPRING 2019 Awarded Distinction & EDGE AwardAmerican Marketing Association FALL 2018  SPRING 2021 Participated in various charity & volunteer work at the Warming House (social services organization in Olean, NY)

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