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Title General Manager Customer Service
Target Location US-CO-Parker
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLERestaurant Management-Hospitality-Nightclub/Bar Management A highly experienced Manager/Operator able to achieve success in all phases of the hospitality industry with strong managerial and business qualifications, an impressive track record, and years of hands on experience in strategic planning, staff development, cost containment, and quality control. Proven ability to successfully develop and operate business on a daily basis while continuing to increase revenues and improve customer service.Daily Operations  P/L Management  Teambuilding and Training PROFESSIONAL EXPERIENCEMidiciGeneral Manager (2018-Oct. 2022 )*Managed all aspects of authentic Neapolitan pizza and Italian restaurant.*Full P/L accountability*Opened restaurant  sourced equipment, set up vendor accounts, trained opening staff and management team. Funugyz Sports Pub, Parker, ColoradoGeneral Manager (2014-2017)*Full P/L accountability.*worked with chef/KM in developing and implementing upscale  Pub Fare, full scratch menu. BSBC Inc. (BASH NIGHTCLUB), Denver, ColoradoDirector of Operations and equity partner (1999- 2013)* Responsible for starting and growing this well-known and successful nightclub from the ground up, resulting in  building to a staff of fifty and producing well above original business plans and projected sales.* Oversaw the strategic and daily management of operation, directed General Manager, and assistants to obtain consistent quality and reduced operating costs.*Managed a $200,000 marketing budget.ITALIAN FAMILY RESTAURANT, Denver and Parker, Colorado Owner/GM (1999-2003)*Developed menu and recipes to produce unique and well received product.*Set up successful pick-up and delivery system.*Oversaw and directed managers at both locations.*Successfully networked with local community and business organizations to grow business. TOWER VENTURES (TOWER SPORTS GRILL) Denver, Colorado Operations Director / Senior GM (1998-2005)*Oversaw and directed General Manager, insuring, accountability and consistency in all matters of customer service and financial responsibility..*Reported to partners and directors, with full P/L accountability. Working in coordination with RSI*Set up and maintained all vendor, advertiser, and professional services relationships.* Developed and grew successful event and activities schedule tht was then marketed to grow customer base* Worked with partnership group to maximize profitability and grow business. ACCOMPLISHMENTSBSBC Inc. (BASH NIGHTCLUB)* Successfully developed and operated a concept that evolved into a very successful and profitable operation* Positioned high profile nightclub to obtain local and national talent and attention.* Developed and maintained partnerships with media and leaders inside the industry.* Received many industry awards and recognitions, including two Denvers Best Nightclub/ Dance club awards. ITALIAN FAMILY RESTAURANTS*Established successful casual restaurant and pizzeria.*Expanded business to include second location.*Developed standardized systems to be used in both locations. TOWER VENTURES (TOWER SPORTS GRILL)*Planned, developed, and operated a landmark sports grill.* Developed an ongoing business plan that resulted in generous profit margins on targeted sales numbers.*Enhanced and maintained the public image of the operation within the community and local residents*Successfully developed and oversaw a professional and highly productive hospitality team. EDUCATIONCOLORADO MOUNTAIN COLLEGE  MESA STATE COLLEGE  COLORADO STATE UNIVERSITY

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