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Click here or scroll down to respond to this candidateCandidate's Name
PMP, PMI-ACP, DASC, ITILTrained FacilitatorStreet Address
Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE P a g e 1Program Manager - Project ManagerHIGHLIGHTS OF ACHIEVEMENTS Negotiated excellent win-win resolutions to Federal, DOD and Commercial contractual and operational problems throughout career. Negotiated supply side issues and problems to expedite delivery where possible. Updated customers on the delivery and availability of options to keep expectations realistic and to provide alternate solutions to supply side problems. Possess excellent communication and negotiation skills, coupled with excellent people skills, which enabled successful resolution to problems. Frequently requested to assist in resolving contract issues. This has been achieved for both federal and commercial contracts. Often the timing of my being asked to intervene has been at the point when work by the team had stopped, and both parties were ready to terminate contract. Negotiate and quantify change orders with customer, continually managing customer expectations. Requested to consult on projects, other than those I am immediately responsible for overseeing. Lead training seminars pertaining to how to price, negotiate and win contracts; and how to resolve problems if they arose during the performance of the contract / project. Participants for the sessions were both internal and external to the company. Providing guidance regarding managing sub-contractors. Developing the Statement of Work (SOW) language, and the Performance Work Standards (PWS) for performance-based contracts. Able to build cohesive teams, developing the skills of team members. Enabling them to advance in their positions and contribute to the project far beyond their initial positions. AREAS OF EXPERTISEProgram & Project ManagementContract negotiations & conflict resolution Contract Management Cash flow managementProject budget forecasting and analysis Analytical problem solving Financial reporting and analysis Staff training and development Management of Virtual Operations CenterSenior Program / Project Manager, with 33+ years of Federal, DOD and Commercial experience in program and project management, contract negations and oversight; financial reporting and analysis; cash management for multiple phased projects. Solid interpersonal and communications skills, coupled with effective leadership capabilities. CERTIFICATIONS PMP Project Management Professional Certification Certificate # 1867657 PMI ACP (Agile Certified Practitioner) Certification # 2107078 Disciplined Agile Scrum Master DASC Certification # 2997791 ITIL Foundations Certification Certificate # GR750526490 Masters Certificate in Government Contracting from George Washington University February 2001 Trained Facilitator Top Secret Clearance expired due to no contract to tie me to. Public Trust Clearance expired due to no contract to tie me to. Candidate's Name
PMP, PMI-ACP, DASC, ITILTrained Facilitator16145 Jonas Road; Culpeper, VA 22701Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE P a g e 2PROFESSIONAL EXPERIENCEProject Manager Fiber Network ServicesCurrently working as a Project Manager for Fiber Network Solutions (FNS) to resolve operational problems and to train up the existing staff of Coordinators so that they can properly perform their required work and handle higher levels of responsibility. Eventually I will be used as a Regional Manager for FNS providing training for multiple office personnel at all levels and throughout the east coast. I have been asked to provide overall strategic and technical management training for corporate people which will allow FNS to grow past current levels and to foster a continuous improvement culture. Refine FNS end to end Services Delivery Methodology for success within the existing portfolio of customers and to allow growth into new markets and clients. Manage program(s) budget, scope and time ensuring that change management properly reflects any changes in the project(s). Oversee and manage program communications, activities, results, milestones, and deliverables. Senior Director Program Management FederalDecember 2021 January 2023 Transitional DataServices, Inc.Provide overall Program oversight and adherence to TDS Delivery Services Methodology and Standards. Provide overall strategic and technical management to the federal program and foster a continuous improvement culture. Refine TDS end to end Services Delivery Methodology for success within a government-based Partner framework. Manage program(s) budget, scope and time ensuring that change management properly reflects any changes in the project. Direct and train staff in the nuances of a federal project / environment. Oversee and manage program communications, activities, results, milestones, and deliverables. Serve as primary point of contact to partners and customers and as the executive-level partner and customer issue escalation point. Portfolio / Project Manager June 2017 November 2021 ViON Corporation, Herndon, VA.Led one or more management consulting projects that design and deliver high quality services and solutions for customers. These projects range from single-issue, short-term projects to long term multi project programs. Projects could require migration, storage, data retrieval, data analytics, etc. Critical change control management to ensure integrity of the cost, time, and scope of the contract. Customers range from School systems, municipalities, State or Local government entities and all federal agencies. Projects SBA Emergency Acquisition for COVID -19 Response. $18+Million Dollar acquisition of hardware, software, professional service, and installation / integration with existing systems. This project kept the SBA ahead of the COVID Relief laws and timelines for small businesses needing relief. 12 month project with significant changes and adjustments. National Archives & Records Administration - ERA EOP Systems Support & Electronic Records Transfer. DISA (Defense Information Systems Agency) - Large multi-faceted project to provide operations and managed services to DISA and upgraded equipment, data retrieval, data replication between sites and increased security communications. SPAWAR Data Center Capacity as a Service. Marketplace - Strategic Internal project to develop customer portals to promote sales DOE Honeywell Kansas City. Equipment delivery and deployment. Additional duties include the creation of Statements of Work, Cost calculations and Deal Sheets, and representing the services group during proposal responses as well as scope and price professional service engagements for the Sales Team. This role also requires the ability to be technical and interact with Engineers as well as Sales Reps and customer POCs. The function of the Service Engagement Manager (SEM) reports through the Services group at ViON.vSOC (Virtual Service Operation Center) Portfolio Director & Credentialing Manager - October 2016 to June 2017 Xceed Group / FIMS - 100 Church Street, New York, New York Responsible for defining the processes, artifacts, and career paths (training) required to achieve qualified effectiveness in a core competency portfolio within the organization. Direct reports are Client Delivery Leads / Architects who, in turn, are the Daily Workload Managers for all Service Delivery within a given Portfolio. Develop, document, and maintain portfolio offerings. As the vSOC Portfolio Director I insured that all vSOC team members were performing as many of the contract requirements as possible for Xceed while driving Service Level Agreement (SLA) breaches down to zero, across all accounts. (vSOC was charged to properly handle tickets generated by Xceed customers, computer systems, and those generated by Xceed employees while performing managed services for our customers IT functions.)To properly execute those responsibilities as vSOC director I insured: Candidate's Name
PMP, PMI-ACP, DASC, ITILTrained Facilitator16145 Jonas Road; Culpeper, VA 22701Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE P a g e 3 That proper training was delivered, and team members became proficient in their daily job functions. o All job functions had a process document written, reviewed, and approved. o All job process documents were filed and easily retrievable. o Process documents were used when training new vSOC team members. o Process documents were updated as needed. All shifts were properly staffed with only the vSOC team members needed to properly process and close all tickets each day. Workload Management insured expenses were justified by revenues. All shifts were covered by a qualified Lead who could assist in training and ticket processing / closure each day. That each shift had Service Delivery Lead engineers and Service Delivery engineers available to handle more advanced or complicated ticket issues. Made sure that the hours used each day were appropriate for the work load each day. Workload drives hours. Expenses must be appropriate to the revenues generated. Approved all time and expenses for vSOC team members each week. Matched the hours to assigned shifts and totals for each week by team member. Accumulated and maintained metrics on work performed and degree each SLA requirement was met for each reporting period. (Usually a one-month period)Project Manager Service Engagement Manager (June 2015 September 2016) ViON Corporation, Herndon, VA. Project Manager for internal and external (customer related) projects. As the Project Manager, I lead multiple management consulting projects that design and deliver high quality services and solutions for customers. These projects range from single-issue, short-term projects to long term multi project programs. Projects could require standing up complete computer systems in a customer data center, cloud or on premises, migration, storage, data retrieval, data analytics, etc. Customers range from School systems, municipalities, State or Local government entities and all federal agencies.Duties included proposal responses (RFP, RFQ, RFI) to include the creation of Statements of Work, Deal Sheets, and representing the services group during the development and defining scope and price for professional service engagements for the Sales Team. This role also requires the ability to be technical and interact with Engineers as well as Sales Reps and customers. The function of the SEM reports through the Services group at ViON. Additionally, and more importantly, the SEM also was called upon to serve in the capacity of point of contact for the proposal department. Project Manager (June 2001 May 2015)John C. Grimberg Company, Inc., Rockville, MDA general and mechanical contracting company with annual revenue of $125million. Responsible for scheduling multiple capital projects; setting up and overseeing the buyout of these project; developing the cost loaded schedule of values that are used to manage the projects through completion. Interface with customers to ensure their satisfaction. This may entail additional services getting tracked, priced, and added to the contract, or correction of required contract items the customer just is not satisfied with. Determination of the customers issues and negotiating a win - win conclusion to the issue. Identifying and managing risks throughout the projects to ensure the risks do not interfere with timely delivery of the contract requirements. Managing customer relationships throughout all projects from start to finish was a big part of this job. Oversee the pre-bid operations, researching and compiling the list of quality subcontractors and vendors that would be utilized for bids. Managing the progress of subcontractors, submittal tracking, material deliveries, progress billings, cash flow, and budget monitoring, and staffing requirements. Managing and negotiating contract amendments as required. Responsible for ensuring client relations are maintained. On average supervised up to fifty employees and contracts in excess of $40 million. Director of Pricing and Program Operations (June 1999 June 2001) US Federal Government - Committee for Purchase from People Who are Blind and Severely Disabled, Crystal City, VA Responsible for assisting the Committee: develop the initial pricing of contracts; dispute resolution; and the vetting of vendors to be added to the procurement list. Worked with various government agencies including Defense Commissary, General Services Administration, Navel Facilities and Army Corps of Engineers to develop SOW /PWS for performance based - Javitz, Wagner, ODay (JWOD) programs. Negotiated contract terms and conflict resolution between contractors and the government customer. Assisted with and held training conferences and seminars for JWOD participating team members in the government and on the contractor side of each contract.Operations Engineer II (March 1996 June 1999)NISH, Inc., Vienna, VAA management consulting firm with annual revenue of $160million. Candidate's Name
PMP, PMI-ACP, DASC, ITILTrained Facilitator16145 Jonas Road; Culpeper, VA 22701Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE P a g e 4Providing guidance to JWOD national contractors, as they negotiate settlements with government agencies for issues with contracts. Areas include technical and operation support for all aspects of pricing, performance, scheduling, staffing and project management for government contracts. In this position, I was frequently requested by both sides of the contract and brought in when both sides had become polarized looking to terminate the contract instead of resolving the issues. This position required significant people and negotiation skills. With rare exception, conflicts were resolved to the satisfaction of all involved and the contracts stayed in place guaranteeing the continuance of jobs for a significant number of severely disabled adults. Frequently required to manage multiple contracts and issues nationwide at the same time. Held numerous training sessions at National and Local Conferences and Seminars for all participants in the JWOD program. Contracts Administrator (December 1994 March 1996) The Chimes, Inc., Baltimore, MDA Federal Service firm with annual revenue of $15million Responsible for the bidding and pricing of federal service contracts; surveying project facilities; developing work plans to complete projects requirements and hiring personnel for each project. For each contract, managing the setting of schedules, tracking expenses, and ensuring the profitability. Established the internal controls utilized for purchasing of materials, supplies and equipment for each project. Became the Program Manager managing 350 employees on eight federal contracts spanning Delaware, Maryland, Virginia, and Washington D.C. All Contracts were profitable. Government Sales Representative (October 1989 December 1994) Marland Enterprises and Abel IndustriesController (January 1988 October 1989)Aerotek Inc., Baltimore, MDVP Finance (April 1987 December 1987)Bush Management Inc., Baltimore, MDLoan Officer / Senior Field Examiner (June 1984 April 1987) Sovran Bank, Bethesda, MDAudit Officer (June 1982 June 1984)First American Bank of Maryland, Silver Spring, MD Staff Auditor (May 1981 June 1982)C.W. Amos & Company, CPA, Baltimore, MDEDUCATION BS in Accounting from Mount Saint Marys College, Emmitsburg, MD May 1981 Masters Certificate Government Contracting Program, George Washington University February 2001 736 Hours of PMP Training Successful Completion October 2015 40 Hours for Agile Certified Practitioner Training Successfully completed November 2017. 60 hours Certified ITIL Training Course 2018 40 hour Course Disciplined Agile Scrum Master DASC Facilitator Training 40 hours Completed and received PDU credits for a 24 UNIT Data Center Consolidation and Closure course. January 2022 CERTIFICATIONS PMP Project Management Professional Certification Certificate # 1867657 PMI ACP (Agile Certified Practitioner) Certification # 2107078 Disciplined Agile Scrum Master DASC Certification # 2997791 ITIL Foundations Certification Certificate # GR750526490 Masters Certificate in Government Contracting from George Washington University February 2001 Trained FacilitatorCandidate's Name
PMP, PMI-ACP, DASC, ITILTrained Facilitator16145 Jonas Road; Culpeper, VA 22701Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE P a g e 5 Certificate of Training Insider Threat Awareness Certificate of Training Counterintelligence Awareness & Security Brief SECURITY CLEARANCES Top Secret Clearance - expired due to no contract to tie me to. Public Trust Clearance expired due to no contract to tie me to. Access Clearance granted with the FBI, CIA, WTC, US Department of State, White House, Navy, Army, Architect of the Capital, NASA, NSA, NARA and DISA for execution of projects and contract work. |
