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Title Customer Service Data Entry
Target Location US-MI-Rochester Hills
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Professional SummaryGail is a professional data entry clerk with the capability of typing 55wpm. She worked in healthcare industry for 4+ years with high volume patient records. Handled on average 200+ medical charts on a day-to-day basis. Gathered and compiled patient medical records through fax, email, and/or retrieval from local medical facilities. Scanned patient charts, performed medical records abstractions, and worked with HEDIS metrics and audited/analyzed patient records. Utilized EMR systems such as E-Clinical, Practice Fusion, and EPIC to import retrieved medical charts which are uploaded into the company's secure database. Excellent proficiency Microsoft applications including Word, Access, PowerPoint, Outlook and Excel. Worked in Imanagement, Practice Panther, Legal Files and eFile Cabinet. She is available for the interview and can join immediately.Education:Chicago State University, Chicago, Illinois 1986  1990Bachelor of Science  Political ScienceChicago Kennedy King, Chicago, Illinois 1986  1986General Equivalency Diploma  GEDCertificate:Wayne County Community College Detroit, MI 2003  2004ParalegalSkills:Typing: 55wpmMS Word Lexis Nexis Supervision SchedulingMS Excel Timeslips Electronic Filing Customer ServiceMS Access Legal ResearchMulti-line PhonesProfessional Experience:Molina Healthcare, Troy, MI Sep 2017  Jun 2019Project Coordinator/ Data EntryCompose correspondence and reports, merge letters and address envelopes.Enter all data for business operations of company and run spreadsheet reports.Entered patients names and maintained patients accounts.Registered patients into the data base.55wmp. Typing speed.Faxed and mail all medical request.Coordinate the Hedis project by assigning employees to varies job assignments and locations.Secrest Wardle PC, Troy, MI Jun 2013  Jun 2017Legal AssistantOffice Support.Filing legal records.Hospitality (prepare and setup conference rooms and greet clients.)Opening and closing files scanning, copying large volumes of records Receptionist relief, mail prep, sorting and delivering mail.Update clients lists.Support other departments Provide excellent customer service.Receptionist relief (20-line switchboard).Schedule court depositions, hearings and meetings.Processed inactive file to go to storage.Prepare and binding court folders and documents for trial.Process attorneys time.Case research and assigned new cases.Response to clients inquires via email and keep clients updated.Monitor cases through the court dockets, ensuring that court deadlines are met.Electronic filing records and scanning cases into system.Adecco, Bingham Farms, MI Nov 2010  Apr 2013Medical Records AuditorAudit patient medical records for completion and accuracy.Type correspondence.Answer medical record request.Scan medical records and put paper charts into the electronic filing system.Updated inactive patients list Purge Medical Records.Filing medical and Legal records.

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