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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveSeeking a customer service position with a company which will require me to utilize my skills, abilities, and experience in the banking field to ensure the companys success. Skills Six years of experience providing customer support in a busy call center environment. Committed to providing the highest quality of customer service, with the ability to build productive relationships, resolve complex issues and win customer service loyalty. Strong relationship building skills, listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Relevant ExperienceWachovia BankCollections Representative 2001-2004 Handled in-bound/out-bound calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels including payment inquiry and reconciliation control units. Managing the acquisition of revenue/expense data for monthly product profitability. Atlantic Mortgage & Investment Corporation 1998-1999 Cash Recovery Processor/Foreclosure Department Responsible for contacting different investors to recover funds on claims filed by the company. Responsible for remitting funds to different attorneys, investors, and contractors for work completed on foreclosed propertiesPrevious ExperienceIndependent Contractor2009-PresentConstruction Worker Scaffolding erection; Tyvek house rap; Home remodeling Maintenance and Inspection Services 2006-2009Inspector (Seasonal) Maintenance and inspection of water condensers/oil condensers during nuclear power plant shutdownMilitary ExperienceU.S. Army (National Guard) 1995-2004InfantryEducationState of Florida High SchoolDiploma |
