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| | Click here or scroll down to respond to this candidate10f5Candidate's Name
Street Address Jackson Road, Deer Harbour, Salisbury,MDEMAIL AVAILABLEPh: PHONE NUMBER AVAILABLEProfessional SummaryResponsible customer service consultant and adjustment auditor. Proficient inresolving customer issues while making sales quotas. Passionate and motivated, with adrive for excellence. 24 years in serving customers for a fortune 500 company as both acustomer sales representative and auditor for residential accounts.Skills* Customer and Personal Service * Active Listening* Reading Comprehension * English Language* Critical Thinking Complex Problem Solving* Social Perceptiveness * Active Learning* Time Management * Sales and Marketing* Negotiation* TroubleshootingExperienceConsultant / Representive AUG 1998 - NOV 2005Verizon Salisbury,MD* Create, maintain, and center information into data base.* Complete forms in accordance with company procedures.* Provide services to customers, such as order placement or account information.* Conduct searches to find needed information, using such sources as the internet.* Learn to operate new office technologies as they are developed andimplemented.Adjustment Auditor DEC 2005 - JAN 2016Verizon Salisbury,MD* Locate and attach appropriate files to incoming correspondence requiringreplies.* Complete forms in accordance with company procedures.* Create, maintain, and enter information into databases.EducationBusiness Administration Princess Anne, MDUniversity of Maryland Eastern ShoreMorgan State University Baltimore, MDInternational School of Aviation Ontario,CA |