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Click here or scroll down to respond to this candidateCandidate's Name
Greater Philadelphia, PA - Open to Travel & Onsite, Remote or Hybrid Positions PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Candidate's Name .com VP OF OPERATIONS VP, TECHNOLOGY VP OF R&D/ENGINEERING Results-oriented, leadership professional possessing extensive experience in both business operations and technical/engineering industrial automation, positioned to add value in various global manufacturing and logistics segments. As a former Olympic medalist, dedication to purpose and a focus on results empowers him to leverage education (MBA and BS), technology, and expertise gained in progressive roles, leading projects, and business units in the areas of transformation management and sales growth through client-centric are demonstrated through a track record of success. Not limited by functionality or role/responsibilities, this senior-level professional is open to roles with domestic and international reach, including remote, hybrid, or contract-to-hire opportunities. Examples of adding value through:Dual executive leadership administration in sales process support and technical project oversight, including system transformations and integrations.Utilization of research, analysis, insights, and audits to propose (and implement) sustainable quality and customized solutions, conveying data-based presentations to technical and non-technical stakeholders.Actualization of successful facility projects, including an $8M+ installation, Peerless Clothing, the largest formal wear, suits, pants, and uniforms supplier in the US.Maximizing modern technologies (Microsoft, proprietary software, controls software, etc.) for mechanical components for conveying, storage, buffering, bundling, and distribution of newspapers across multiple physical locations and facilities.AREAS OF EXPERTISEOperations Management Multisite Operations Organizational Development & Design Process Improvement Sales & Business Development Budget & Cost Management Research & Development Problem Resolution Cross-Function Team Leadership Technical Project Management Financial Management eCommerce B2B Key Relationship Building Strategic Planning & Execution Material Handling Solutions Customer Support Product Design & Development Cost Reductions Profit Growth Quality Assurance Business Operations KPIs Manufacturing Technology Sales Support Union Relations & Negotiations Systems Integration Multimedia PROFESSIONAL EXPERIENCE - DEFINED ROLES & KEY ACHIEVEMENTS Ferag Americas - Somerset, NJManufactures printing machinery, offering conveying, storing, processing, and bundling systems for commercial printing applications; additionally, the company manufactures E-Commerce, Retail, and Fashion/Apparel apparatuses. Vice President, Business Operations (04/2014 - 09/2022) Directed comprehensive controls software and mechanical components to process newspapers and consumer goods, with technical oversight of all Ferag products in the US and Canada. Piloted technical projects across the US and Canada for the worlds top manufacturer of newspaper production equipment. Managed the aftersales and service within the business infrastructure, including establishing and maintaining the best practice for customer service, associate management, budget generation, and cost/fiscal management. Performed project management functions, directing a team consisting of Mechanical Field Engineers and two Electrical/Software Engineers, technicians, and sourcing third-party contractors to ensure on-time deliverables within budget.Provided oversight for a $15M installation at the Crocs distribution center.Maintain a $1.2M budget by running a lean, efficient operation.Actualized troubleshooting agendas, generating and implementing solutions and action plans.Provided aftersales 24/7 support, charging for services performed under support agreements.Generated incremental income by offering maintenance support agreements to customers.Perform customer audits and delivered quotes to key decision makers, mapping both operational and equipment improvements and performance.Candidate's Name PAGE TWOWRH Marketing-Americas - Lawrenceville, NJPart of Ferag AG, with headquarters in Hinwil/Zurich, is a family-owned Swiss company specialized in the development of total intralogistics solutions in the areas of production, e-commerce, and omnichannel for a wide range of industries as well as for postal and 3PL automation. Vice President, Customer Service (09/2008 - 04/2014) Selected to assume technical oversight of all products in the US and Canada (comprehensive from sales to integration and after-sales service). Engaged after the sale and assessed issues, providing solutions after the original sale, leveraging strategic client relationships to assess needs and resolve issues in earlier stages.Collaborated with cross-functional solutions as a solution engineer, assuming integration and implementation of project leadership functions in financial, technical, and workflow situations.Established relationships with C-level decision makers across client companies, optimizing resources from within the enterprise, client points of contact (notable brands such as clients like Amazon and Crocs), and consultants for such elements as process improvement, distribution, and supply chain,). Ferag Americas - Bristol, PAManufactures printing machinery, offering conveying, storing, processing, and bundling systems for newspaper and commercial printing applications.Vice President, Customer Service (04/2004 - 09/2008) Directed project integration initiatives, maintaining ownership of financial and technical oversight, associate training and empowerment, Engineering and System innovation, and client service deliverables. Led technical and mechanical engineers, dispensing resources to client locations based on needs assessments.Combined department subject matter experts in tandem with an extensive vendors/supplier/business partners network including food & beverage, parcel, postage, healthcare, and chemicals. Vice President, Operations (04/1994 - 03/2004)Selected to pilot day-to-day operations, utilizing engineering skills for technical and project management, change management and new process integrations, and financial/budgetary/cost direction. Applied modern systems architecture, incorporating internal and external production improvements to support after-sales and service.Mentored by the Vice President (VP) of Sales and CEO, providing guidance and training specific to leadership, and a more directed and positive learning curve in terms of executive development skills (quality assurance).Supported maintenance agreements for equipment; $80M in budget oversight (manufacturing/production). PROFESSIONAL EXPERIENCE - DEFINED ROLES & KEY ACHIEVEMENTS Graphic Management Associates Manager of Research and DevelopmentManaged Research and Development including electrical and mechanical engineering, product integration in the market, and supervision of the final product line. EDUCATION TECHNOLOGY PATENTSMaster of Science (MS), Industrial Engineering University of Applied Sciences (Technik Rapperswil), Switzerland Bachelor of Science (B.S.), Mechanical Engineering - Sulzer Ruti, Switzerland Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams), Zoom, Proprietary Technologies & Controls Software, High-speed feeder for the newspaper industry - EU PHONE NUMBER AVAILABLE Inserter for Flat Products - EU 96115630.4 (Equipment GMA/Mueller Martini: SLS-2000) Opener For Folded Products - US 5,265,915Storage And Retrieval Device - US 5,336,041PROFESSIONAL & LEADERSHIP AREAS OF SKILL:Process Design & Reengineering Product Development Project Management R&D Re-engineering Research & Evaluation System Development & Implementation Business Processes Process Analysis B2C |
