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Terah LapradeRocky Mount, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceDisabeledJune 2011 to PresentI'm currently disabled and looking for work at home to earn extra income. Customer Service RepresentativeHarrison financial services10/22-12/22contracted temp. Disaster relief for hurricane victims. Answered calls for victims of hurricane In florida. Assisted persons with information on emergency assistance. Call center setting but work at home job.StarTek/AT&T - Martinsville, VAAugust 2001 to July 2004Call center managed multi line phone system, handled customer issues with cellular phone plans. Resolved Billing and technical support issues. Sprint Customer Service RepresentativeSprint - Roanoke, VAMarch 1998 to August 2001Obtained and utilized skills in helping customers choose the right plans and phones for family. Resolved customer issues. Billing and sales. EducationAssociate in Science (AS) in Medical TechnologyECPI University - Roanoke, VAJune 1996 to January 1998Associate in Science (AS) in Medical Billing & Coding ECPI University - Roanoke, VAMay 1996 to January 1998Skills Medical Coding Medical Billing ICD-9 Medical Records Insurance Verification Medical Receptionist Medical Terminology Transcription Retail sales Call center Telemarketing Computer skills Medical Scheduling CPT Coding Medical Office Experience Anatomy Knowledge Patient Care Hospital Experience