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Candidate's Name   417 LUNN BLVD FARRELL, PA 16121 PHONE NUMBER AVAILABLESkills SummaryOffering customer care excellence within high-volume environments that includedHospitality  Call Centers  Healthcare  InspectorEmploymentABDD  Hermitage, PA 16148 Direct Care Professional, 2005 - PresentProviding residential care to individuals in an assisted living environment, communicating life skills to residents on a daily basis, and communicating professionally with healthcare professional and ten years state certified in passing, documenting, and storing medication.UPMC Horizon  Farrell, PA 16121 Nutritional Services, 2005  2005Provided nutritional meals to patients via patient menu selection. Also prepared meals and delivered them to patients, plus worked in the dining room as cashier an server.West Corp., Niles, Ohio 44446 Assistant Trainer, 2004  2005Provided customer service/support in a high volume call center. Provided excellent communication skills to 420 customer service representatives weekly in a trainer/supervisor capacity to students in the classroom and on the production floor.EducationPharmacy Technician, Ashworth College, Norcross, GA 30092  PresentSports Marketing Agent, Checkmate Sports, LLC, Atlanta, GA 30058 - 2022Sports Administrator Diploma, Sports Management World Wide, Portland OR PHONE NUMBER AVAILABLEHome Inspector Certificate, Professional Home Inspection Institute, Madison, SD 57042  2009Advanced Office Technology, Sawyer Institute, Pittsburgh, PA 15219  1995Associates Degree, Shenango Valley School of Business, Sharon, PA 16146  1989Professional Experience(HHIP) Harris Home Inspection and Preservation  Field Inspector providing commercial and residential inspections in the Mercer County/Shenango Valley area. Using laptop, tablet and smartphone and company software to provide timely and quality reports. 2012  2013.MBA DAYCARE  provided Childcare to parents in Allegheny and Mercer counties from 1992  2009. State certified, with all required clearances over 15 years.