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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEStreet Address E. Whittier StColumbus, Ohio Street Address
PHONE NUMBER AVAILABLESOCIAL SERVICES CUSTOMER SERVICE LIGHT INDUSTRIAL.Performance driven individual who enjoys connecting with people and providing excellent customer services and resources to a wide range of clientele. Solid decision maker with the capability to interact on an interpersonal level and define a problem and resolve conflict. Natural leadership skills and works effectively under pressure. Innovative and professionally skilled in collaborating; also proposing new ideas as well as imagining new solutions. Experiences include but not limited to: Microsoft Office Programs Inventory Control Office Administration Support Mail Sorting/Alpha And Numeric Filing Direct Customer Service Support Data Entry Operations Transportation/Wheelchair Van Lift Operations Retail/Wholesale OperationsBACKGROUND EXPERIENCEFront Desk AssociateYWCA of ColumbusProvide exceptional customer service when greeting residents and customers and aware of all activity in and outside the buildingResponsible for security and immediate response to emergency situationsMeet appropriate decision making and exercise professional judgementAnswering phone calls and transferring calls directly to the appropriate personnelCoordinating communication with Residential Specialist and other staff member using a 2-way radio.Liberian AssistantFranklin UniversityLend and collect books, periodicals, videotapes, and other materials at circulation desks.Enter and update patrons' records on computers.Process new materials including books, audiovisual materials, and computer software.Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.Residential MonitorVolunteers of America Greater Ohio Columbus, OhioUniversal precautions and assigning rooms/bedsConduct triage and intakes services for new clientsConstant contact with case managers and AOD CounselorsEstablish and maintain open communication and positive work relations with staffMaintain accurate and timely documentation to include staff logs, conduct report, client intake reports, client files, incident reports and facility status checks.Maintain a safe and clean work environment for staffTransportation SpecialistAirport Taxi Services Columbus, OhioTransport passengers/clients to scheduled doctor appoints in a timely mannerWrite pick-up/drop-off tickets according to the type of services provided though Medicare/MedicaidConstant CB Radio communication with dispatcher and other driversAssist client/passengers with special needs/disabilities in and out of vehiclesReport mechanical issues and practice safe drivingKnowledgeable of Columbus, Ohio and surrounding areasTransportation SpecialistJDT Transportation Concierge Services Columbus, OhioTransport children between the ages of 6-17 to and from schoolProvide transportation services to families and elderly (Senior Options)Insure safety by completing daily vehicles/van inspections to ensure safetyConstant communication with dispatcher and other drivers.EDUCATIONFranklin UniversityPending Bachelors Degree of Science in Applied PsychologyImpact Community Action Employment Plus/Re-entryJob Development/Financial LiteracyGraham TechCompleted 4 weeks of Receptionist TrainingFranklinton Career & Tech CenterClerical Support CertificateMifflin Senior High SchoolCollege Preparatory Classes/HS DiplomaVOLUNTEER EXPERIENCELife Care Alliance Columbus, Ohio January 2008Alpha/Numeric filingPrepare mail orders/sorting for potential VolunteersAssist with Volunteer time sheets and answering phones (Multi phone lines 6)Faith on 8th Mens Shelter Columbus, Ohio CurrentPrepare/feed meals once a month through affiliated church MinistryCERTIFICATIONCPR |
