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Click here or scroll down to respond to this candidateCandidate's Name
Street Address .PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps:// www. LINKEDIN LINK AVAILABLEEDUCATIONHandy High school1984-1988General studiesLoan Signing System2019- PRESENTLoan signing agent trainingNational Notary Association2019-PRESENTNotary trained and licensing with the state of FloridaWORK EXPERIENCEChallenge manufacturingMay2-presentQuality Team LeaderCompleted Layer Process Audits (LPA) as laid out in the scheduleParticipated in training requirements for production personnelResponsible for providing input into Performance Appraisals for Team Leaders and InspectorsResponsible for Monthly completion of Competency review for Team Leaders and InspectorsEnsure daily accuracy of data as related to TFT and Customer expectationsCommunicated new business opportunities to Project CoordinatorDaily scheduling to support staffing needsProcurement of tools and supplies related directly to work assignments.Timely reviews with the Senior Project Coordinator.Team Member reviews, including training statuses.Motary Notary Loan Siging agency (Owner)April 2019presentCoordinate and oversee appointments at which loan documents are signed by borrowers.Receive documents via courier or reproduce electronically.Ensure real estate loan documents are properly executed.Notarize documents requiring notarization.Return documents via courier for processing.PGT Innovations Logistics / Quality Team LeaderApril 2013 October 2018Prioritized work load according to production and planning needsEnsured exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)Understand quality standards and measure performance against those standardsAudited processes to ensure quality standards are being met and detect the root causes of problemsProvided quality standards and defect ranges as needed for productionMaintained and updated work instructions and processes across departmentsEffectively communicated with other departments in the organization and with our customer.Maintained a clean, professional and safe working environment by meeting or exceeding SCLS corporate safety goalsPromoted constant and measurable improvement; teach and enforce SCLS Quality Policy at all timesEffectively communicated SCLS goals, expectations, areas for improvement and successes to associatesConducted annual performance reviews for all staff within the departmentPersonally coached, trained and mentored direct reports to ensure personal growth and career developmentCreated and maintained daily, weekly, and monthly quality reports that would be shared with multiple layers of management.JELD-WEN production research analyst/ quality control engineerOctober 2018May 2020Responsible for the quality of the products released to production, contribute to the QA efforts ensuring the quality of the deliverables, and support the release and deployment activities.Planed and executed manual and automated tests, including integration, regression, and load/performance tests. You will design and develop the required test cases, test scenarios, and test plans meeting the requirements/specifications while maximizing automation.Worked closely with the developers to troubleshoot and verify fixes, track defects to resolution, and help estimate new work.Researched market problems: Researched competed products and organizations. Conducted onsite and virtual visits to client sites. Conducted interviews with clients and prospectsPrioritized problems to solve: Evaluated incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organized releases of product features. Validate priorities and plans clients.Designed solutions to problems: Communicated requirements as epics and stories. Consulted with designers on mockups and prototypes. Consulted with engineers on technical solutions. Validated designs and requirements with clients.Delivered solutions to the market: Guided development and testing of new features. Document features and functionality for future reference. Demonstrated and trained features and Validated features with early adopter clients.Drove adoption of solutions: Measured adoption and usage in the target market. Assist in sales demonstrations, webinars, and proposals. Advocate through marketing campaigns and community messaging. Participate in Tyler conferences and events.SKILLSWork well under pressure and with deadlinesAble to learn quickly on the job.Great communication skills, able to work well with clients on a professional level.Able to manage work place conflict through active listening.The ability to mentors and lead others to success through positive direction.Great time management skillsSelf-motivatedPays attention to detailsAbility to collaborate and support other team members.Able to remain calm if the plan doesnt go as planned, able to move smoothly to plan B and adapt to the situation at hand..ACTIVITIESActively a commissioned Notary Public in the state of Florida. Certified Loan Signing Agent through the LSS (loan signing System Corse). I am always networking and keeping in touch with important businesses in the community that allow me to help people fulfill their dreams of owning their own home.I completed the Dale Carnegie training (2018) to better my communication skills. |
