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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Center RoadWaukesha, WI Street Address -7302PHONE NUMBER AVAILABLE (Home)PHONE NUMBER AVAILABLE (Cell)EMAIL AVAILABLEObjectivePosition in Customer Service where my experience and education can be used to produce mutuallyprofitable relationships.ExperiencePERSONAL CAREGIVER 2010 2023TMG State of Wisconsin IRIS Program 2424 Rimrock Rd #230, Fitchburg, WI 53713Provided care and every day needs for my disabled and bedridden wife. Job duties included assistance with bathing, dressing, eating, wound and catheter care, toileting, transfers, mobility, meal preparation, laundry chores, telephone use, transportation, medication management and administration, and money management. Advocating for care with medical personnel and government agencies. Passed away April 2023.BUSINESS DEVELOPMENT MANAGER 2005 2010Kaeser & Blair / Banker Advertising (Independent Contractor) 2800 Highway 6E, Iowa City, IA 52240Sourcing and selling promotional products to business, organizations, and educational groups. Business isdeveloped through cold-calling and personal contact within the organization.Prostar Mortgage 933 N. Mayfair Road, Wauwatosa, WI 53226Managing marketing and telemarketing department performing cold calling to home owners to provide leads formortgages for Senior Loan Officers to develop and close.The Sportsman Channel 2855 S. James #101, New Berlin, WI 53151Cold calling into various geographic areas to develop interest and demand for this television network to gainposition on cable or satellite operator programming lineups.First Financial USA (Independent Contractor) 11140 Highway 55, Plymouth, MN 55441Outside sales rep calling on businesses of all sizes selling credit card, check, and gift card processing andmachines. Leads generated through cold calling and leads.Emory & Company (Independent Contractor) 611 N. Broadway Suite 210, Milwaukee, WI 53202Lead Generation, cold calling CEO/President types of companies with company sales between $20 and $500million for raising investment capital, mergers, acquisitions, divestitures, and business valuations.CASE MANAGER 2007Social Rehabilitation and Residential Resources, Inc. 611 N. Grand Ave., Waukesha WI 53186Managing mentally challenged adults in accordance to their Individual Service Plan to promote the development,motivation, growth, and well-being of these people. CBRF Certified.PURCHASING / WAREHOUSE MANAGER 1997 2005Geiger, Inc. 660 W. Sunset, Waukesha, WI 53189Purchasing/Inventory- Sourced, negotiated for price and terms for products and services from vendors.- Executed computerized and telephone purchase orders.- Maintained computer cost and inventory files.- Processed return materials to vendors.- Quoted cost of materials to sales/customer service department.Warehouse/Shipping/Receiving/Assembly- Managed shipping, receiving, returns, product placement, work flow operations of the warehouse.- Received all incoming material, checked against paperwork, distributed products to work areas.- Designed and shipped all outgoing material via, UPS, FEDEX, messenger, or common carrier.- Assigned work to production personnel in engraving and assembly.-2-MIDWEST REGIONAL MANAGER 1984 - 1997Freeman Products Division of Avnet, Inc. 1480 E. Devon Ave., Elk Grove Village, IL 60007Customer Service/Sales/Collections Operations- Hired, trained, motivated, supervised, and terminated warehouse/customer service/inside sales personnel- Called existing and prospective retail dealer customers selling companys product lines, programs, and services.- Coordinated inside sales (telemarketing) and customer service staff at this facility.- Computerized order entry, invoicing, and adjustment processing.- Administered credit/collection activity for the Midwest region.Purchasing/Warehouse Operations- Established customer service/warehouse procedures to provide same day shipping to all orders.- Managed shipping, receiving. returns, work flow operations of the warehouse.- Computerized inventory control, warehouse overstock system, and shipping- Forecasted and requisitioned inventory to provide 97% fill rate on orders.- Designed warehouse facility layout for maximum efficiency.- Sourced and negotiated with vendors for pricing and products.Facility rated the most efficient in five warehouse national system for order processing, performance to standards, physical inventory to computer inventory. Managed 16 state / 2500 dealer territory.INVENTORY CONTROL/WAREHOUSE MANAGER 1994 - 1995Brookfield Zoo 3300 Golf Road, Brookfield, IL 60513Warehouse/Inventory Control/Data Processing/Accounting- Hired, trained, motivated, supervised, and terminated warehouse and data entry personnel.- Designed procedures for proper receiving, inventory control, storage, and distribution of products and supplies.- Formulated procedures for proper data base organization, order processing, and accounting of products chargedto the various locations around the zoo.- Interfaced with the IT Department for proper program design for data entry order processing/inventory.- Projected and worked within budgets for the assigned departments.VICE PRESIDENT OF OPERATIONS 1980 1984Becks Office Supply 415 N. State St., Chicago, IL 60610Sales/Warehouse/Purchasing/Accounting- Hired, trained, motivated, supervised, and terminated personnel in these areas.- Established telemarketing department to replace outside sales with increase of 40% in sales first year.- Managed shipping, receiving, returns, inventory control, work flow operations of the warehouse.- Designed the warehouse layout for maximum efficiency.- Negotiated with vendors for pricing and terms, determining primary and secondary vendors.- Developed and managed procedures for order processing, invoicing, payables, credit and collections, and payroll.OPERATIONS COORDINATOR 1978 19803M Company 903 Commerce Dr., Oak Brook, IL 60521Liaison between the sales department, warehouse, and customer. Heavy telephone, problem solving, order processing, lease, rental, installment sale contract processing and adjustments for business equipment and supplies. Assigned large, national, multi-location customers.EDUCATIONMARQUETTE UNIVERSITY, Milwaukee, WI 53233Bachelor of Science Business Administration / MarketingCollege of DuPage, Glen Ellyn, IL 60137Associates in Arts, Business Administration |
