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Click here or scroll down to respond to this candidateSkillsWork HistoryCandidate's Name
Address Noxen, PA, Street Address
Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLETo seek and maintain full-time position that will allow me to capitalize on my unique blend of creativity and experience to benefit both my employer and myself. I am mature and hardworking, and feel equally comfortable in both individual and team situations. I enjoy utilizing my talents and working with people to grow personally and professionally.Team leadership and coachingExcellentOrder managementExcellentRelationship building and managementExcellentPOS systemsExcellentCustomer RelationsExcellentOpening and closing proceduresExcellentTeam BuildingExcellentOperationsExcellentAccurate money handlingExcellentBank deposit proceduresExcellent2022-10 -2022-11Store ManagerSpirit Halloween Store, Moosic, PAReviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Performed statistical analyses to gather data for operational and forecast team needs. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Supervised guests at front counter, answering questions regarding products. Minimized on-site cash with frequent deposits and high accuracy in predicting operations.2022-09 -2022-10Assistant Store ManagerSpirit Halloween Store, Wilkes-Barre, PACoached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Rotated merchandise and displays to feature new products and promotions. Walked through store areas to identify and proactively resolve issues negatively impacting operations.Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.Reconciled daily sales transactions to balance and log day-to-day revenue. Provided weekly work schedules to employees to accommodate business demands and vacation requests.2022-08 -2022-09Sales AssociateSpirit Halloween Store, Wilkes-Barre, PAHelped customers locate products and checked store system for merchandise at other sites.Engaged with customers to build rapport and loyalty. Prepared merchandise for sales floor by pricing or tagging. Increased sales by offering advice on purchases and promoting additional products. Recommended accessories and complementary purchases to boost revenue. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.Enhanced product presentation and promotional material displays, working alongside retail representatives.Maintained customer satisfaction with quick and professional handling of product returns. EducationCertificationsGreeted customers, offered assistance in finding requested items and carried merchandise to checkout line.2020-03 -2021-09Lead Key HolderPiercing Pagoda Of Zale, Wilkes-Barre, PAOversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.Trained team members in successful strategies to meet operational and sales targets. Opened inventory boxes and restocked shelves.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Received and counted money.Trained and mentored new employees.Opened and closed store six days per week by counting registers, making deposits and storing and filing all daily paperwork.Processed cash, credit, debit and check payments.Accepted and processed customer returns.Completed store opening and closing procedures.Counted out cash drawers and balanced totals.2008-08 -2010-06High School DiplomaWest Side Career And Technology Center - Kingston, Pa 2021-06 First Aid/CPR Certified |
