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San Antonio, TX EMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEHuman Resources Business PartnerAccomplished human resources professional with 20+ years of progressive experience driving organizational goals through efficient implementation of talent management and development. Strong team leader with an exceptional record of training and performance management to enhance and transform performance.Key Characteristics and SkillsResults Focused Critical Thinker Effective Communicator Operational Excellence MentoringProcess Optimization Team Engagement Training Performance Management Client SuccessChange Leadership Talent Development Regulatory Compliance Strategic Planning Tactical Execution l Cross-functionalEmployee relations leadership coaching Employee professional development Policy Administration l Disciplinary Actions.Technical SkillsMicrosoft Office Suite CRM Microsoft 365 Sharepoint ERPKey AccomplishmentsOn The Spot Management: Implemented training to reduce EEOC and Wage and Hour claims resulting in 10% reduction of negative claim out comes.Futaba: Provided guidance on employee relations and matters of corrective action that reduced turnover safety, unemployment which enabled lowering rates by 8%.On The Spot Management: Litigation avoidance training, consistently providing superior results.Mission Solar: Managed company organizational structure, responsibilities, and stang levels, creating strong hierarchy channels.Professional ExperienceOn The Spot Management, San Antonio Texas 06/2019 to 01/2023Human Resources DirectorSupport multiple clients in the PEO relationship to grow client loyalty through the engagement and use of all HR products and services.Work collaboratively with all cross functional departments to ensure prompt resolution to their clients product and service inquiries.Play a critical role in maintaining client relationships managing multiple priorities, develop effective solutionsManage timely resolution to client inquiries by working closely with all internal department teams, ensuring service level agreements are met and client satisfaction is achieved.Supporting customized solutions to improve the clients workplace efficiencies as well as ensuring compliance with Federal and State employer requirements.Apex Sign Group San Antonio, TX 11/ 2016 to 10/2018Vice President of Human ResourcesDeveloped policies and monitored compliance with legal issues pertaining to the workforce.Developed strategic staffing and recruiting plans to ensure maximum effectiveness and organizational goals are met.Coached, mentored, consulted, and supported the management staff on employee growth, development, and performance practices, function as a liaison between employees and management.Collaborative leader to pass through multiple teams to facilitate superior decision-making.Converted a manual payroll and PTO process to an automated system through implementation of a new payroll service that integrated the time keeping system (ERP), subsequently improved tracking of employee hours, reliable measure of production, improvement of 24 %Mission Solar Energy San Antonio, TX 12/2012 05/2016Human Resources ManagerManaged full scope startup of operations of the human resources department, including development of policies and.procedures, employee handbook, talent acquisition, new hire onboarding, compensation and salary development,Implementation and management of payroll, time keeping systems, employee health and welfare development andmanagement. Served as advisory for all levels of management regarding employee related issues.Developed performance succession management.Visa related hiring for expatriates, workers compensation and safety management.Designed and implemented hiring strategy to onboard four hundred employees, utilizing multiple channels for talent sourcing,Futuba Texas Industrial San Antonio, TX 8/2011 12/2012Human Resources ManagerManaged the human resources department, including development of policies and procedures,Talent acquisition, onboarding, compensation and salary development, management of payroll and time keeping systems, employee health and welfare development and management.Served as advisory for all levels of management regarding employee related issues, development of performance management, succession management,Decreased employee tardies and absences by 45%, increased accuracy of payroll processing and payment by 40%, and reduced manager time invested in time sheet management through implementation of an automated time keeping system.Streamlined payroll processing through conversion of all company staff payroll to direct deposit within a 4-month timeframe, following design and proposal of the conversion plan to executive leadership to secure approval.Implemented an OSHA-compliant safety program,Emivest Aerospace San Antonio, TX 03/2006 05/2011Human Resources DirectorDeveloped policies and procedures, employee handbook, talent acquisition, onboarding, compensation and salary development, implementation and management of payroll and time keeping systems, employee health and welfare programs.Served as advisory for all levels of management regarding employee related issues, development of performance management, secession management,Visa related hiring for expatriates, and workers compensation.Cultivated loyalty in employee commitment to remain with the company during reorganization, despite challenges in funding and profitability through implementation of ongoing all-hands meetings, and candid dialogue about employee concerns.Education & TrainingsBachelor of Science, Business Administration University of South HamptonProfessional of Human Resources (PHR) CertificationSHRM Certification California Employment Law.MembershipsSociety for Human Resources (SHRM)California Employers AssociationVolunteer WorkHumane Society 2008United Way 2005, 2006, 2007Volunteer, working dog training program 2011, 2012 |
