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Street Address Phone: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLERetired Human Resources DirectorPROFESSIONAL WORK EXPERIENCEArise Companies, Tech Support, Customer Service 2014 PresentAccomplished developments servicing in both technical support and customer support in the following companies.Dicks Sporting Goods, Modivcare, Comcast, Carnival Cruises. Turbo Tax, Staples Office, Home Depot. (Contract Work) Also did Secret Shopping in PA for 10 companies to check on employees (Contract Work)Continue to train and expand my knowledge to service the companies. Attend meetings, training and updates for all companies I service for presently.KOPP DRUG INC., Human Resources Director 2007 2013Directed all HR activities within the organization including the corporate office and 10 individual store locationsHandled benefit and insurance selection, managed recruitment, employee processing and retention, and ensured compliance with OSHA and HIPPA guidelinesFacilitated and tracked staff performance reviews, administered employee disciplineWrote and updated the company handbook ensuring compliance in all areas of operationSEVEN D INDUSTRIES, LLP, Human Resource Manager 2006 - 2007Oversaw all areas of Human Resources for three divisions including processing benefits and insurance selection, enforcing company policies, new employee processing, company handbook, OSHA compliance, and fiscal responsibility in payroll processing and timekeepingSuccessful recruitment and positive employee relations while managing a company-wide drug screening program.Tracked staff performance through evaluations and reviews.Actively supervised the Safety, Payroll, and HR AssistantALEXANDRIA WOOD PRODUCTS, INC., HR/Company Manager 1999 2006Managed all areas of Human Resources initiatives in addition to general operationsDirected employee benefits and insurance selections, recruitment, OSHA/HIPPA training, customer service, and labor relationsStaff performance and coordinated/represented the company at meetings, and other industry eventsGuided policy development for programs impacting the entire workforce, as well as increasedthe quality and service of HR functions.Training & development.Implementation of new accounting and hr systems.FLEMING COMPANIES, Human Resources Manager: Huntingdon Division 1990 1999Oversaw all personnel, benefits, and labor relation issues for three company divisions with over 2,100 employees including benefit programs, health & wellness programs,Actively developed policies and strategies to effectively integrate union/non-union personnelDirected planning, budgeting, and development of multiple employee benefits programsResolved grievance issues and improved relations between union officials and managementRe-organized and staffed department of 600 following corporate downsizing with a 90%re-hiring ratePerformed secret shopping while visiting other division for HR issues in other states where the employees did not know me.*Note performed secret shopping to convenience stores in areas out of town in the 80s when I was an assistant manager for a convenience store chain.Candidate's Name
Page TwoProfessional Work Experience ContinuedJC BLAIR MEMORIAL HOSPITAL, Accountant 1986 1988EDUCATIONAshford University, Master of Arts: Organizational Management 2010Kaplan University, Bachelor of Science: Human Resources 2007Center Business School, Accounting/Business Management 1982TEFL and TEFOL Cetificate to teach English as second language Worldwide 2020Altoona Beauty School, Licensed Manicurist, 2000TRAININGHR LeadershipHealth & Emergency TrainingHow to Manage Meetings Effectively for AdministrationBusiness Organization for your Life and SalesPayroll SeminarsBusiness Law/Sexual HarassmentLaw/Collections/Accounting ProceduresWomens Professional ExcellenceAdvanced Computer OperationsSPHR Course Penn State UniversityADDITIONAL INFORMATIONActive member of Newry Lions ClubActive member of Alleghaney Mountain Toastmasters. (Public Speaking OrganizationDo public speaking to group when requested, mostly Motivational Speaking but also speaking on topice of difficulty like, "How to Handle the Road of Cancer/" |