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Click here or scroll down to respond to this candidateCandidate's Name
SUMMARYHas over 7+ years of experience in Customer service field.Has experience in order entry, data entry and answering phone calls.Proficient in using Microsoft office Suite and Oracle database.Experienced Customer Service Representative that loves to talk to people, give them warm greeting and make sure the customer is satisfied and would want to come back to the company.Understanding the customer needs the ability to think quickly.Call center registering an applicant for federal benefits.Cashier performs other such as handling refunds, making a return filing order for specialty products and excellent verbal and written communication skills.Hardware tool department help a customer with activities every day need.SKILLSData entryMicrosoft OfficeOracle databaseOrder entryPROFESSIONAL EXPERIENCEManpower Staffing July 2018 - December 2018Store Remodeling Associate (Contract)Performs general store operational duties including truck unloading, pallet creation, merchandise stocking, merchandise recovery, and light cleaning or maintenance as assigned.Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.Maintains appearance of the store's interior to company standards including light maintenance duties and cleaning.Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.Performs other tasks as assigned by Store Leadership.Teltech, Strongsville, Ohio Sep 2016 - Nov 2017Customer Service RepresentativeCall center registering an applicant for federal benefits.Engage with applicants to understand their needs for disaster recovery.Making phone call to the customers.Communicating through emails.Lowes Home Improvement, Harper Woods, MI Nov 2014 - Jul 2017Customer Service RepresentativeLoss prevention, customer service.Hardware tool department help the customer with activities every day need.Cashier performs other such as handling refunds, making a return filing order for specialty products.Ford Field, Detroit, MI Aug 2010 - Sep 2015Customer Service RepresentativeRoadside assistant map out location taking information.Guest service answer phone making reservations also collect payment and billing information taking care the customer.Travel center of America call center.Answer phone assists trucking driver company all around the US.Roadside assistant map out location taking information.Obtains client also taking estimate payment.Understanding customer needs ability to think quickly.Excellent verbal and written communication skillsHardworking & dependable.Efficient in word processing.Other experiences include; care giver, errand runner, cooking and providing transportation needs.EDUCATIONChurchill High School, Livonia, MI |
