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PHONE: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYI am a highly skilled quality assurance professional with a proven track record in ensuring the reliability, functionality, and usability of software applications across diverse domains. With extensive experience in both manual and automation testing, I have worked on various projects including financial applications, e-commerce platforms, healthcare systems, clinical and social care applications, EHR and EMR systems, CRM, Salesforce integration, mobile and web applications, video streaming platforms, social media, digital content management, ads tracking, and publishing. I have a strong background in agile development life cycle and have successfully conducted web and mobile automation testing.SKILLSProficient in using a wide range of development tools and platforms including Ruby, Python, Java, JavaScript, Selenium WebDriver, Cucumber, MongoDB, Git, Jenkins, Appium, XCode, Fiddler, Android Studio, Pytest, API, MySQL, PostgreSQL,SAML, SSO, ALM, Test Unit, HL7, SMART/FHIR, EPIC, Splunk, Docker, Terraform, TFS, ADB, Jira, HP Quality Center, eggPlant, AWS, Swagger, Postman, Git/GitHub, New Relic, AWS CloudWatch, and DBT.Expertise in implementing automation frameworks and seamlessly integrating automation testing into the development CI/CD process.Experience with load and performance test tools such as JMeter, K6, BlazeMeter and LoadRunner.Skilled in reviewing user stories, executing test cases through automation, and efficiently identifying, debugging, and documenting defects in JIRA.Strong understanding of AWS, HIPPA compliance, data privacy regulations, Salesforce integration, and SMART/FHIR resource integration with EHR systems.Strong understanding of Video, Audio, containers technologies such as HLS, H264, VP9, MPEC-4, AVI, MP3, AAC, FLAC. OGG, WAVE, video QoE metrics, algorithm, WebRTC, RTMP, and playback.Exceptional communication and leadership abilities, with a track record of effectively leading and managing the daily workloads of junior QA engineers.Well versed in AI productivity tools such as Tabnine, Github-Copilot, Bito, CodiumAI and ChatGPT.PROFESSIONAL EXPERIENCESoftware Engineer - Test (SET): Unite Us, March 2021 PresentTest Unite Us Social-care Platform and validates the interoperability between the Unite Us API/FHIR standards and source data received from community-based organizations (CBOs), Healthcare networks, care providers, Epic, Healthcare payers, Salesforce and other third-party CRM, EMR, and EHR integration.Implement the Python-based automation framework using Pycharm/Pytest and Playwright and integrate automation testing into the development CI/CD.Responsible for creating test cases and feature files using Pytest_BDD and Cucumber.Responsible for finding, reproducing and debugging defects using New Relic, AWS CloudWatch, system and DB logs and logging detailed defects in JIRA.Responsible for reviewing the user stories, creation and execution of test cases using Pytest automation framework and Postman.Test AWS, HIPPA compliance, data privacy rules, Salesforce integration, and SMART/FHIR resources integration with EPIC CRN and other EHR systems.Lead Partner Implementation Engineer: Infinite, Aug 2019 Feb 2021Provided technical and compliance guidelines for third parties integration into the Western Union money transfer platformProvided detailed pre-certification testing for all projects before the production releaseServed as a central point of contact to questions or inquiries regarding Western Union APIs and AWS implementation and maintain open communications with customers as well as the project teamIdentified factors jeopardizing the project and escalated issues as appropriate, recommending solutions to senior project team members and implementation services teamLead QA Engineer: Experis, Oct 2018 Aug 2019Led the testing of the NYC Human Resources Administration Client Management System (CMS)Embed with the Lead and Senior Business Analyst to review functional and business requirementsCreated test strategy, test plan, and test cases and successfully developed the test automation scripts and frameworks using Python, SoapUI, and Pytest request module.Reviewed and coordinated UX design efforts with the offshore and in-house designers to ensure the designs correctly captured the business requirements.Performed functionality, regression, E2E, Load and performance testing using HQ_load runner.Lead QA Engineer: NYU Langone Medical Center, Nov 2017 June 2018Led the testing and successful launch of NYU Langone Medical Center's new Kimmel Pavilion patient experience system, patient care, and radiology images.Created and implemented automation frameworks using Python/Ruby for Epic/MyChart deployment to iOS and Android devices, significantly reducing manual testing time and improving testing coverage.Worked closely with the product team, developers, and the business analyst on systems design specification, UX, and system documentationResponsible for the execution of functionality, end-to-end integration, and regression testing.Successfully managed the daily workload of offshore QA engineers and ensured the timely delivery of high-quality testing results.Responsible for defects management and tracking using ALM and JIRA.Sr. Quality Assurance Engineer: Verizon Wireless, October 2016 May 2017Led the testing of GizmoTab, Verizon's premium 3D tablet for children ages 3 to 8, and GizmoPal wearable device for release to productionPerformed functional, regression, UX, exploratory and nonfunctional testing on iOS and AndroidCreated test plans and test cases and executed functional and regression testing for each sprint releaseLed automation efforts for GizmoPal, Verizon's wearable device for children, on iOS and Android devices, using Cucumber, Appium, Ruby, and Selenium-WebDriver frameworksCreated GizmoPal master test plan for manual testing by the support and QA engineersCoordinated QA efforts with a remote team in the Philippines and helped deploy the JIRA project management tool for local and remote teamsQuality Assurance Engineer: ooVoo, Apr 2015 Feb 2016Led the testing of ooVoo's SDK peer-to-peer video conference feature that saved $500k per month in streaming fees for the organization and CDN support from multiple locations worldwide.Responsible for the SDK functionality, user acceptance, load, exploratory and regression testingWorked in collaboration with the product manager, lead developer, and other stakeholders to create robust test plans and extensive suites of test cases for ooVoo SDK peer-to-peer feature testingPerformed manual and automation testing of ooVoo Client and SDK on Windows, Mac, Android, and iOS.Performed extensive real-time video conference functionality, performance, video quality, user experience, WebRTC capabilities, and network connectivity testing.Debugged and troubleshoot issues related to video resolution, jitters, packet loss, video and audio codec, frames and bit-rates, latency impact, bandwidth limitations, video quality, and voice distortion using Xcode, ADM, ADB, Charles Proxy and Network emulatorsTested QoS video mechanism using network emulators Shunra, NetMeter, Charles proxy, and WiresharkQuality Assurance Lead: JW Player, March 2014January 2015Tested JWplayer B2B platform that manages over 1 million paying enterprise customer's access, configuration, payment, and onboardingTested and certified the release of JWPlayer SDK and OTT/Chromecast on the Android platformCreated detailed test cases and plans for JWPlayer video ad impressions tracking, video player analytics, and monetization.Performed cross-browser testing on IE, Chrome, Firefox, Safari, and OperaResponsible for testing HTML-5 video player's new features, Web and mobile applications player embeds, player streaming capabilities, WebRTC, analytic, and UXReviewed and converted user stories into Cucumber/Gherkin feature files for Selenium/Watir automationResponsible for testing VAST ads delivery through the JW Player platformWrote and updated automation scripts for functional and regression testingQuality Assurance Engineer: Bloomberg L.P, Jun 2013Dec 2013Researched and selected tools to extend automation testing of Bloomberg consumer products to Android and iOS devicesAutomated a large number of regression test cases for iOS and Android using eggPlant automation framework, Perfecto Mobile, DeviceAnywhere and Selenium-WebDriverLed the porting and testing of Bloomberg TV on Amazon Fire TV pre-production OTTTested the Bloomberg Pro app on mobile devices and managed defects and user stories using JIRA.Quality Assurance Lead: NBC Universal, Jun 2011 Dec 2012Responsible for coordinating and leading testing of NBC Universal and partner's Video Content Management System (VCMS)Performed extensive functional and regression testing of NBC Universal player, CDN support, publisher, bundler, and ad services API using the SoapUI automation tool and QTPDeveloped system documentation, test plans, test cases, and test strategy for bi-weekly release using agile release methodologiesResponsible for testing and certification of digital content and ads delivery using the FreeWheel ads platform on Web and mobile devices such as iPad, iPhone, Android, and Apple TV.Responsible for functional, performance, unit, integration, localization, user acceptance, and regression testing using Selenium IDE (Ruby), SoapUI, QTP, Load Runner, and Android SDKQuality Assurance Manager: Thwapr, Inc, Mar 2008 Dec 2011Managed and led testing of state-of-the-art mobile-to-mobile video sharing and encoding platformPerformed extensive functionality and regression testing of iOS, Android, Blackberry, and Nokia devices on Thwapr's proprietary video encoding platform.Quality Assurance Lead: ASW Holdings, Jan 2007 Feb 2008Implemented and managed the QA process and tested all pre-production releasesAnalyzed business and system requirements to create detailed test plans and automated test scripts using Ruby scriptingResponsible for cross-browser and OS support and testingParticipated in product design meetings and helped refine design specificationsQuality Assurance Manager: Cellfish Media, Feb 2005 Jan 2007Implemented the overall QA and defects tracking processDesigned test plans and test cases for Web and mobile applications testingManaged a team of two QA engineers in the New York office and coordinated off-site QA projectsEDUCATION:Baruch College - Zicklin School of Business: BS Computer Systems Analyst -2002GT-Solutions: Microsoft Certified System Engineer (MCSE) Certification: November 2005Languages: Fluent in English and Spanish |