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Click here or scroll down to respond to this candidateCandidate's Name
Pensacola, FL Street Address
Telephone: PHONE NUMBER AVAILABLE (Email: EMAIL AVAILABLE)EDUCATION:Pensacola High School- Street Address
ACHIEVEMENTS:Certificate of Excellence, Employee of the monthSKILLS:Ability to evaluate resolved problems issues and know when escalation is necessary and appropriateAbility to meet deadlines and work productively and accuratelyWork independently and exercise judgment, logic, integrity and initiative,Effectively prioritize multiple tasks, solve problems.Work cooperatively with othersEffective Communication, Data Entry, Basic computer skillsKnowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relation.Ability to speak English language to fully comprehend guest requests, reservations, event orders and similar written materials.Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.EXPERIENCE:Hilton Inn/Hampton Inn HotelOctober 2022-CurrentPosition: Housekeeping House PersonClean designated areas including, but not limited to, restrooms, public areas, offices, banquet, meeting/conference rooms.Dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpetRemove and disposing of trash and emptying ashtraysDeliver guest requests and assist in cleaning rooms as needed.I provide Quality, Productivity, Dependability, Customer Focus and AdaptabilityBJs Wholesale ClubDecember 12/2020-12/2022Position: Wholesale Club Recovery ClerkResponsible for providing members with prompt and courteous service and assistanceReplenishing and stocking merchandise, keeping the sales floor clean, neat, and fully organized.Support the application of club policies, procedures, and complianceEnsure a safe and positive environment for our members and each othersReplenishes, refills, stocks, and straightens merchandise.Returns all returned and re-shop merchandise to the sales floorFrequently required bending, climbing, crawling, pulling, reaching, and using a pallet jack to pull and push merchandiseAmerican Eagle StoreSeptember 2019-July 2020Position: Merchandiser SeasonalRight hand in ensuring the store is always rocking AEHave attention to detail; priority-setting and time managementEnsuring all areas of the store are effectively executed to Floor set standards from uppers and bust forms to table and wardrobesEnsure the store stays in tip-top shape by sell through adjustments and replenishment.Egg and I Restaurant:November 2017-September 2019Position: Host/HostessGreet incoming and departing guest warmly with a genuine smile and eye contact.Escort them to assigned dining area; present menus, announce waiter's nameUse visual cues to seat Guest.Answer incoming calls to the restaurant and provide appropriate servicesTend to special Guest needs and requestObservant to Guests' needs throughout dining experience to ensure they received high quality service.Protect establishment and patrons by adhering to sanitations, safety policies.Received payment by validating credit charges; approved checks; accepting currency; calculating taxes; totaling bill for to-go ordersReconcile cash drawer by providing cash transactions; listing checks and credit cards charges for inside customer and to-go orders.Contribute to team effort by accomplishing related results as neededMaintain a neat, organized front-of-house environmentProvide accurate wait time and monitor waiting listStrong organizational skills with the ability to monitor the entire dining areaAssist with opening/closing tasks and side work as needed |
