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Click here or scroll down to respond to this candidateCandidate's Name
Front Desk AgentSt. Louis, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE"Seeking an Administrative and Clerical position for which I may offer extensive hands-on and supervisory experience mail clerk, receptionist, sales, personal care, customer service, & general office duties for your multimillion -dollar company seeking excellent customer service, people and communication skills."Authorized to work in the US for any employerWork ExperienceFront Desk AgentThe Clayton Plaza Hotel - City of Clayton, MOMarch 2014 to Present Arrivals Departures CC Authorization Make Keys Process Email Confirmations Make Changes to Rates & Dates Process Payments Cashiering Gift Shop & Parking Faxing Copies Stock & Inventory PBX Process Mail Dispatch FilingASM/ReceptionistDillard's - Kirkwood, MOJuly 2005 to September 200563126 PHONE NUMBER AVAILABLESales Rep.Dept: Kids Attend mandatory meetings prior to each daily start of business. Open terminal count draw down total and make sure you have the minimum amount for that draw. Should you need change do so at this time after you have your total calculated write it down along with dept #, terminal #, & name. On money slip fill it in as stated and take it to customer service to be redeemed for change."End the day same as " Maintain a high level of customer service, detail oriented, multi-tasked, & problem solving skills Proven extremely high levels of sales. "I ROCK" Inventory mandatory twice a year for the entire store. Markdowns, tix tickets, miss marks, mismatched, & holds along with satisfaction. Put out all incoming deliveries of clothing, accessories, & etc daily. Make sure area is kept clean and stocked with proper bags, comment cards, sanitizer, pop labels, etc. Listen well and keep eyes open. Report suspicious situations to Security or ASM only. Open at least one charge card a day. Suggest multiple purchases, colors, sizes and styles. Assist with fitting rooms and return of all merchandise to their dept location. Cross train new hires while maintaining my own success with the company etc.Support Svc MgrSpherion @ MicrosoftOctober 2003 to July 20041 Microsoft WayAdrienne SchwartzRedmond, WA 98052Cell:PHONE NUMBER AVAILABLEMail Service Clerk/ReceptionistI earned #7 awardsReceive inbound shipments from various vendors, checking for damages. Log inbound shipments and distribute to addresseePrepare and ship urgent shipments same day as request. Sort all incoming mail, newspapers, packages and freight and deliver to addressee or place in individual's mailbox as appropriate.Operate mail processing and overnight mail equipment. Utilizes shipping/receiving equipment such as hand truck and mail carts.Process outgoing first class, certified and registered mail. Weigh outgoing mail and properly calculate and affix postage.Process overnight shipments within time guidelines for facility. Weigh and affix proper documentation. Maintain an organized and orderly mailroom. Ensure mail sorting/ mailbox signage is current. Request and ensure set up of new hire mail boxes, name plates, and ensure new hire workstation is clean and well stocked with supplies.Ensure that shared workstations are cleared following use and kept clean and well stocked. Order and maintain adequate inventory of office supplies within budget guidelines. Ensure that printer station, copier, fax machine and other office equipment is kept clean and well stocked.Monitor equipment repair logs and request appropriate maintenance and repairs. Procure, receive and stock beverages, snacks, and kitchen supplies for employee break/caf area. Maintain appearance of employee break/caf area.Assist internal customers with outgoing faxes and notify them of incoming faxes. Re-route misdirected faxes.Maintain customer and conference rooms. Ensure that areas are clean, equipment is well maintained and rooms are prepared for guest at all times. Assist with room set up and tear down. Coordinate equipment and room set up requests.Maintain secured storage areas within guidelines.Adherence to Microsoft/Spherion e-mail policy.Maintain daily STATS.Submit monthly STATS by the end of the first business day of the month. Complete and submit a Month End Report by the 3rd day of each month. Cross-train and provide back up to facility receptionist. Perform other duties upon request of Spherion & Microsoft etc Receptionist-Mailroom ClerkIkon Office Solutions - Chesterfield, MOOctober 2000 to August 2001or Kerrick Dev alt16253 Swingley Ridge Office: PHONE NUMBER AVAILABLE Chesterfield, MO 63027 Receptionist-Mailroom ClerkDocument Specialist "Interactive creative in problem solving, multi-phone system, faxes, filing, copies, wpm 30, mask mailing & PC skills." Directing and placing incoming and outgoing calls Greet and assist walk in with questions, resumes, & applications etc.Who's In & Who's Out daily Multiple task of office duties Picking up & distributing of outgoing and incoming mail Coping all types of confidential information as directed in a professional manner. Use of proper equipment when shipping/receiving with UPS, USPS, Local carriers, DHL-Airborne Express and FedEx 2/1991-8/2001EducationSt. Louis - St. Louis, MOMay 1989Skills Reception Customer Service (10+ years) Front Desk Front Office Microsoft Office Typing Excel Data Entry (10+ years) Microsoft Word |
