Candidate Information Name Available: Register for Free Title Administrative Assistant Loan Processor Target Location US-MD-Frederick Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Primary (Cell) Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEPROFESSIONAL SUMMARYAdministrative Assistant, Customer Service and Office SupportRELEVANT SKILLSHighly proficient in Microsoft - Outlook 2016 Word 2016 Excel 2016Strong work ethic, professional demeanor, and excellent initiativeProficient at quickly learning new procedures and taking ownership of many priorityprojectsEDUCATIONLinganore High School - Academics Diploma ReceivedVOLUNTEER EXPERIENCEI volunteered for local Wine Festivals where I communicated with a wide variety of ages and personalities. I also coordinated events, trained other volunteers, and prepared oral and written guidance/directions as needed.WORK HISTORYMortgage loan processorUS Bank (December 2018-April 2023Reviews mortgage documents, e.g. mortgage notes, endorsements and riders, deed of trust, title policies, loan assignments, etc., for accuracy and noting exceptions on SORData entry and generate reportsLabeling files, organizing carts, and filing documentsSorting and organizing files in alphanumeric orderComplete inventories via file scanning or manual inventoryOperating internal programs for research and activity movements of files and/or documentReceptionist/ Administrative AssistantSparks Group Frederick MD (August 2018-Oct0ber 2018)Screen and direct incoming calls while providing outstanding serviceProvide detailed information to callers as neededGreet persons entering organization warmly and professionally Provide general administrative and clerical support utilizing MS OfficeManage incoming and outgoing mailDefault Operations Exception ProcessorCiti Group Mortgage, Hagerstown, Maryland (June 2009-June 2018)Utilized automated data systems to identify and reconcile: Workable Solutions Packages; Financial Statements; and Bankruptcy, Foreclosure, Claims,Reinstatement and Payoff Quotes.Created and monitored Check Processing Timelines Excel spreadsheet to identify issues and trends through personal research.Initiated training of refunds to serve as support for peers.