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Click here or scroll down to respond to this candidateCandidate's Name
Attention to detail, and customer serviceGaffney, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI&#Street Address ;ve got a few good years left in me. I'm getting older, but I am still willing to work with a team that is willing to do the job to your satisfaction.Work ExperienceCustomer Service RepresentativeBoost Mobile - Gaffney, SCJanuary 2021 to March 2022 Sales, programming and set-up of new phone service Customer support Open and closing with Excel programming for inventory and costs Training Inventory and insurance on phone as wellTook some time off to raise my now 7 year old son, and take care of my parents whom were in hospital beds for a couple of years.( They are no longer with us)Collections SpecialistKars "R" us - Spartanburg, SCFebruary 2014 to August 2017Processing payments arranging payment schedules. And general office details. Also made arrangements to make accounts current. Provided assistance to clients Assisted customers in person Explained products and benefits Inventoried stock Operated the cash drawer Confirmed payments, refunds, etc. Resolved payment and order disputes Wrote call center scripts Helped with contracts and title searches Assisted with having past due accounts of $20,000 reduced to less than $10,000 in less than 90 days. EducationAssociate in Business AdministrationCentral Carolina Community College - Sumter, SCJanuary 1993 to August 1993Skills Cold Calling (1 year) Accounts Receivable (3 years) Insurance Verification (3 years) Negotiation (3 years) Sales (10+ years) Accounts Payable (4 years) Microsoft Excel (1 year) English (10+ years) Customer service (10+ years) Microsoft Word (6 years) Bookkeeping (6 years) Microsoft Office (5 years) Data entry (4 years) Computer skills Payroll Administrative experience Office manager experience Microsoft Outlook Typing General Ledger Accounting Event Planning Bank Reconciliation Journal Entries Balance Sheet ReconciliationAssessmentsWork style: Reliability ProficientFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientMarch 2022Identifying and resolving common customer issuesFull results: ProficientCall center customer service ProficientMarch 2022Demonstrating customer service skills in a call center setting Full results: ProficientAttention to detail FamiliarMarch 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: FamiliarCustomer focus & orientation ProficientMarch 2022Responding to customer situations with sensitivity Full results: ProficientVerbal communication FamiliarOctober 2020Speaking clearly, correctly, and conciselyFull results: FamiliarData entry: Attention to detail FamiliarMarch 2022Maintaining data integrity by detecting errorsFull results: FamiliarScheduling ProficientMarch 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientCall center customer service ProficientMarch 2022Demonstrating customer service skills in a call center setting Full results: ProficientSales fit FamiliarMarch 2022Measures the traits that are important for success in sales positions Full results: FamiliarManaging accounts in QuickBooks CompletedMarch 2022Using QuickBooks software to manage business financials Full results: CompletedBookkeeping CompletedMarch 2022Calculating and determining the accuracy of financial data Full results: CompletedFiling & organization CompletedMarch 2022Arranging and managing information or materials using a set of rules Full results: CompletedSales skills ProficientMarch 2022Influencing and negotiating with customersFull results: ProficientWorking with MS Word documents ProficientMarch 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientSpreadsheets with Microsoft Excel CompletedMarch 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: CompletedTyping CompletedMarch 2022Transcribing textFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
