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Buffalo Grove, IL Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYIn-depth knowledge and experience as an Administrative Assistant within a fast-paced environment. Possess strong customer service, attention to detail and organizational skills. Other key qualities include personal initiative, professional training, and detailed working knowledge in the following key areas:People Person Loyal/Dedicated Project Management EthicsResults Oriented Technical Skills Policies & Procedures AnalysisProblem Resolution Attention to Detail Team Support Multi-TaskingResearch/Analysis Time Management Communication Food ServicesOutstanding communication and interpersonal skills. Effectively interact with all levels of faculty, students, parents, vendors, and management. Take charge of situations and deliver desired results. Works well under pressure and against critical deadlines.PROFESSIONAL WORK EXPERIENCEQUEST CAFETERIA, Vernon Hills, IL Aug 2022 May 2023CAFETERIA STAFFTeam member of the Vernon Hills High School cafeteria staff to ensure accuracy of food services and distribution to all students and faculty for District 128, Lake County, ILAssisted kitchen staff with food preparation for the Breakfast and Lunch ProgramsCashier to 1500+ students, 108+- teachers, and approximately 100 support staffSupported daily operations, students, and faculty dining needs within facilityEnsured superior service and availability of items, addressing individual needsCHARTWELLS CAFETERIA, District 128, Lake County, IL Aug 2020 May 2022CAFETERIA STAFFEffective team member of the Vernon Hills High School cafeteria staff with the demonstrated ability to execute the necessary policies and procedures of the distribution of products and favorable customer service to the faculty staff and student bodySupported the kitchen staff with food preparation throughout the school hoursProvided excellent attention to detail, organizational skills, and interpersonal skills with management, students, teachers, personnel and clientelePossess strong written and verbal communication skillsLINCOLNSHIRE SCHOOL DISTRICT 103, Lake County, IL Aug 2018 May 2019ADMINISTRATIVE ASSISTANTProvided effective administrative assistance to faculty and invitees at District 103, Lincolnshire High SchoolAnswered emails, took notes, handled scheduling, and administrative requests and queries from teachers, parents, vendors, and managementSupported academic and administrative operations to meet critical goalsDemonstrated the ability to multi-task with multiple tasks and responsibilitiesCompleted tasks in a timing and accurate mannerConscientious of the work performance and delivery of those tasks and responsibilities attended toLeveraged expertise in program support and academic operations to ensure best practicesAnswered and directed phone calls, wrote, and distributed correspondence memos, letters, faxes, and formsCandidate's Name Page TwoCOMMUNITY HIGH SCHOOL DISTRICT 115, Lake County, IL Aug 2017 May 2018CAFETERIA STAFFTeam member of the cafeteria staff for Lake Forest High School. District 115, Lake County, ILPossess strong organization, attention to detail and the ability to complete responsibilities in a timely fashion with minimal supervisionDemonstrated flexibility, patience, and problem resolution independently and with colleaguesSupported the activities of the cafeteria and its staff to ensure smooth daily operations of the products and services to the entire faculty and its students.Caregiver Nov 2013 May 2017COMMUNITY HIGH SCHOOL DISTRICT 128, Lake County, IL Aug 2003 Oct 2013SUBSTITUTE COORDINATOR/ADMINISTRATIVE ASSISTANTCoordinated all administrative processes and reports related to faculty and staff absencesfor District 128, Vernon Hills High SchoolAssessed daily requirements for substitute teachers and administrative staffEnsured adequate coverage was arranged for current day and long-term needsMaintained databases/spreadsheets to track status and documentation for related areasAssisted in processing of student Work Permits, and required documentationCoordinated all processes and documentation for annual Fee Waiver Applications.Prepared materials for the as needed for meetings and other functionsFacilitated with the Fee Waiver programRecipient of the You Make a Difference Award at Vernon Hills HighEDUCATION/PROFESSIONAL DEVELOPMENTEffective Meetings, Presentation Skills, How To Handle Difficult People, Working Remotely, Exceptional Customer Service Conflict Management & Confrontation Skills, Coaching Skills for Managers & Supervisors, How to Build & Improve Customer Service, Performance Management/Development Numerous other topics.Diploma, Niles West, Skokie, ILTECHNICAL REPERTOIRE/OFFICE EQUIPMENTMicrosoft Office Suite: Word, Excel, PowerPoint, and various proprietary software programs. Basic office equipment, PC Computers, Phone Systems Copiers, fax machines, binders, Cash RegisterExcellent references available upon request |