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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYA seasoned manager with 15+ years experience in a variety of business settings. Background includes a track record of success in building client relationships and improving company financial health. Experienced business knowledge with strong technical skills and proven success in sales. An innovative self-starter with strong attention to detail along with excellent communication, interpersonal, leadership and teamwork skills.MANAGEMENT EXPERIENCECIS/Business Manager, Maximum Protection Inc., Scranton, PA (1995 - 1998)- Modified office procedures and upgraded computer system to enhance efficiency and productivity- Set up database and computer filing system to improve organization and speed retrieval of criticaldata- Incorporated common programming languages including Visual Basic and C++- Utilized recruiting techniques to hire knowledgeable, loyal employees to eliminate turnoverOffice/Sales Manager, Better Business Bureau (BBB), Scranton, PA (1983 -1985)- Increased revenue from a loss of $10,000 to a gain of $20,000 through business-to-business sales- Improved bureaus operations by collaborating with Bureau of Consumer Protection, TV stations, etc.- Restored relationships with BBB Members; generated business reports- Resolved customer complaints in a timely and professional manner as mediatorADDITIONAL EXPERIENCEAllied Universal Security - (2019 - 2023) Security Professional - SurveillanceRandstad Federal - (2018) Administrative Clerk III for Maximus in Pittston, PAG4S Security Solutions - (2017) Security Professional at Met Life in Clarkes Summit, PAIntegrity Staffing - (2016 - 2017) Sortation of packages at peak season for Amazon in Pittston, PAManpower Staffing - (2015 - 2016) for Sanofi Pharmaceuticals- Inspection as Production Tech in Manufacturing of flu vaccine in Swiftwater, PA- Packaging & shipping of pharmaceutical drugs during flu season in Taylor, PAFastenal, Jessup, PA (2014 - 2015)- Packaging dept. - Packing Solar Panels and hardware parts for shipmentUniversal Printing, Dunmore, PA (2008 - 2011)- Fulfillment Dept. - Handling & stuffing various Health Care Providers informationActing and Technical Work, Archon Films, Simpson, PA (2005 - 2007) moved to Calif.- Supporting actress roles in two films- Currently affiliated with various casting agents/managersComputer Assisted Mfg. Operator, Chamberlain Mfg., Scranton, PA (1985 - 1995)- Operated computerized furnaces to harden steel to meet production specification- Inspected projectiles to meet government guidelinesClerk/Credit-Collections, Emery Air Freight, Dunmore, PA (1973 - 1983)- Rotated through all company departments to improve the overall accounts receivable system, whichprocessed 80-100k in daily transactions- Restored twenty major accounts, three in excess of $500,000, and enhanced positive businessrelationships by revising collection process- Dealt with international and domestic issuesEDUCATIONMarywood University, College of Business Administration, Scranton, PA - BA (May 2000)Penn State University, College of Computer Science, Dunmore, PA - CIS (May 1998) |