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Click here or scroll down to respond to this candidateEntrepreneurial Hairbows byCandidate's Name Street Address years ofexperience and solid history ofretail success. Built operationsfrom ground up with strategicand scalable approaches. Well-oriented to quickly identify andcapitalize on emergingopportunities.Key SkillsProfessional ExperienceJune 2021 -December2021Pharmacy TechnicianKrogers Grocery Store, Bowling Green, KentuckyJune 2021 -December2021Customer Service AssociateBargain Hunt, Bowling Green, kentuckyFebruary 2020- July 2021Merchandise AssociateSTRATEGIC Retail Solutions, Nashville, TnJanuary 2005 -October 2015Assistant Pastor/ Clothes Closet DirectorWord Of Life, Russellville, KyMMMelissaMillerAdministrativeAssistant133 Sebern Close courtBowling Green, Kentucky, 42101EMAIL AVAILABLEPHONE NUMBER AVAILABLESpiritual leadershipDrug inventory managementPharmacy and customer recordsmanagementVolunteer ManagementGood Telephone EtiquetteCash Register OperationsInventory ManagementCourteous with Strong ServiceMindsetEfficient and Detail-OrientedClear CommunicationData EntryCommunicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.Processed over [Number] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.Resolved non-routine issues like third-party billing, computer system and customer service issues.Communicated with prescribers to verify medication dosages, refill authorizations and patient information.Restocked automated medication dispensing equipment. Answered incoming phone calls and addressed questions from customers and healthcare providers.Entered and processed patients' prescriptions into internal system. Verified patient data and billing information to discover and resolve erroneous bills due to system errors.Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers. Developed and actualized customer service initiatives to decrease wait times. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Provided primary customer support to internal and external customers. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Executes excellent sales floor merchandising and selling. Informed customers about special promotions and provided detailed information for various products.Improved customer satisfaction ratings by addressing issues and fostering timely resolution.Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms peOffered advice and assistance to customers, paying attention to special needs or want.Cleaned the store along with restocking shelvingHad Employee ID upgraded within 2 weeks to do Over rides, Close outs and Returns.Prepared interesting and innovative visual displays to grab customer interest and promote sales.Updated pricing and signage to complete product displays and educate customers.Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.Communicated with vendors to answer questions, order samples and resolve issues.Inspected merchandise for quality and arranged proper display location on floor.Organized store merchandise racks and displays to promote and maintain visually appealing environments.Rotated manufacturer products.Conferred with store managers to obtain information about customer needs and preferences.Greeted, serviced and thanked all customers.Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.Built end caps and aisle displays to highlight products and support latest promotions.Removed damaged, out-of-code, not-in-set and discontinued items from displays.Traveled across Kentucky and Middle Tennessee to clean and restock shelves and displays in a variety of stores.Provided spiritual care through visitation, counseling and prayer. Officiated special services such as weddings, funerals, baptisms and nursing August 2016 -January 2022Assistant PastorHope Church Of Logan County, Auburn, KyEducationAugust 1997 -April 1999Associate of Art in Computer Information Technology Draughons Junior College at Bowling Green, KYhome services.Led programs such as worship, study, fellowship and service opportunities. Provided spiritual and administrative leadership to church and managed daily operations.Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.Worked with stewardship to promote responsible biblical stewardship. Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.Oversaw administration and management of all areas of ministry. Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms.Launched ministry expansion program, resulting in ongoing conversion of former main worship campus into community recreation center. Officiated special services such as weddings, funerals, baptisms and nursing home services.Provided spiritual care through visitation, counseling and prayer. Worked with stewardship to promote responsible biblical stewardship. Coordinated and spearheaded programs to increase church members' service throughout community.Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.Provided spiritual and administrative leadership to church and managed daily operations.Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Resolved problems, improved operations and provided exceptional service. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.Oversaw administration and management of all areas of ministy. |
