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Candidate's Name
Street Address  PH# PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: To gain employment with a company that will utilize my skills and talents.Education:Indo American-Chinese Council: Philadelphia, Pa. 19120GED: 1996General EducationExperience:December 2020  June 2021Randstad (Vanguard): Participate Service Associate - RemoteAssisting participants with questions, request, and concerns, regarding the employer-sponsored 401K plans maintained by "The Vanguard Group". Processing loans, withdrawals, rollovers, and terminations per participant's request. Advising participant on all policies, rules and regulations set in place by the IRS and the U.S. government.February 2019  July 2020News America Marketing: Field Service Representative  Philadelphia, Pa.Placed advertisement for various well-known companies inside of supermarkets, drug stores and retailers. Also completed merchandising projects by installing coupons, instant rebates, and displays within these stores.February 2015  September 2018Telerx Marketing (GSK): Account Specialist Rep II  Horsham, Pa.Conferred with consumers to provide information regarding pharmaceutical products. Actively listened, recorded, and processed consumers request, complaints, and adverse events. Noted details (verbatim) to ensure documentation was sent to the proper department.March 2009  July 2014 HMS Host (Starbucks): Team Leader  King of Prussia, Pa.Trained crew members on all companies' rules and regulations. Prepared hot/cold handcrafted beverages. Operated cash register and credit card machines. Cleaned/Sanitized work areas, utensils, and equipment.June 2005  February 2009 Bank of America Call Center: Customer Service Representative  Horsham, Pa.Handled incoming calls from consumers regarding their business credit cards. Resolved issues and complaints, as well as increased card limits if qualified. Adhered to banks rules and policies.