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Candidate's Name
CSM CSPO POPMStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBusiness analyst with over 10 years of experience leading IT teams and working as a consultant seeking a position where I can utilize my expertise in Project Management, Business Analysis and management skills to achieve business goals. Developer level skills in Microsoft Excel with strong office automation through Pega Robots or VBA macros.ExperienceMARCH 2020 - PRESENTSenior Business Analyst/Navy Federal Credit Union Vienna, VA Evaluate operational efficiency and effectiveness. Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics. Use elicitation techniques to gather information at the right level of detail and scope to represent all stakeholder needs. Identifying business requirements (e.g., needs, objectives, functions, features, input and output) Develop, recommend and document adjustments to workflow to streamline processes. Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility. Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards. Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production.JANUARY 2018  FEBRUARY 2020Business Systems Analyst/Softworld Inc. Falls Church, VA Planned and simultaneously managed multiple assignments of varying scope Formulated, defined and documented functional system specifications Ensured IT deliverables aligned with business requirements with measurable results Created macros and customized documents, spreadsheets, forms etc. using VBA for Microsoft Applications Evaluated business requirements and prepared the detailed functional and technical specifications that follow project guidelines Created Business Process Flows, Domain Models, Activity Diagrams, User Stories, Business Resource Documents, Use Cases, Analyzed requirements & translate into proper system (Technical) requirement specifications2AUGUST 2015  DECEMBER 2017Product Manager /Wells Fargo Columbia, MD Coordinated with the project team and Project Manager to support delivery across all phases of Product Life Cycle including User Assisted Testing and Validation. Identified defects and managed PBIs and backlog analyzing requirements, KPIs, and feedback loops. Created user stories and maintained boards for team collaboration Worked with vendors and contractors to prioritize PBIs and Business Unit to secure acceptance of improved process or product Worked closely with technical resources, testers, developers, to define features and user stories JUL 2013  AUGUST 2015Business Analyst /Wells Fargo Columbia, MD Developed business process models and documentation Worked with end users to define and execute test scenarios and ensure appropriate end user training Gathered requirements from stakeholders and subject matter experts Designed software to improve team performance and guarantee regulatory compliance Translated functional requirements into technical requirements SkillsAgile Project Management  Advanced SQL  Advanced Excel, Power BI, VBA macro skills Database design/maintenance  Risk Management User Acceptance Testing  Agile Project Management  Advanced SQL  SAP/SAS Solutions KPI Dashboards & Scorecards  Data Analysis BI, ERP & Big Data Platforms  Data Mining & AnalyticsEducationMAY 2016Bachelor of Science Information Science and Systems/Morgan State University Technology SummaryERP, BI & RDMS Tools: SAS, SAP ASE/Business Objects, Oracle, MS SQL Server, MySQL, DB2, IBM Cognos, JMP, JIRA, Confluence, Azure DevOps, Data Discovery Tools: QlikView, Tableau, TIBCO Spotfire, Altair Monarch Systems: Windows, UNIX, Linux, Mac OS X, Apple iOS, Android