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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo obtain a role in a field in which I can apply my time management skills, knowledge, and experience that will allow me to provide quality assistance for the demands of the position in which I am employed.PROFESSIONAL SUMMARYCertified Medical AssistantEfficiently managed both administrative and patient-focused tasksThree years experience with Centricity and Cerner systemsSkilled at completing daily assignments and contributing to team successKnowledge of Accounts Receivables and PayablesKnowledgeable about record keeping requirements diagnostics, and patient vitalsOrganized clean and safe work areas with diligent attention to important detailsSKILLSMaintained patient flow managementCoordinated paperwork and updated charts with current data.Accepted and applied payments to the proper accountScheduled return appointmentsSafeguarded patient privacy and confidentiality in alignment with all HIPAA protocols.Fielded incoming telephone calls and messages and answered basic questions related to office policies and procedures.EXPERIENCEDietary CookWillowbrook Memory Care 2022-PresentBartender/CookPrepare meals, snacks, and beverages, ensuring food safety and hygieneServe meals and provide service to residentsInteract with residents to ensure they enjoy their mealsCater to a variety of different people with varying stages of dementiaVFW Post 5975 2021-2022Handle cash and process paymentsPrepare and serve beverages with precisionSpeak and interact with customersCertified Medical AssistantDr Surjit Singh, 2020-2020Patient documentation/Medical history intakeAppointment schedulingEdited and proofread medical record maintenanceDeveloped exceptional service skills by interacting with 30+ patients a dayMonitored and prioritized daily task listsPatient Account RepresentativeUnion Medical Group, 2017-2019Supported patient service needs by coordinating efficient referrals for additional resourcesOversaw Cerner schedule for 100+ appointments each weekServed customers by going above-and-beyond to offer exceptional support for all needsWorked effectively with diverse team to accomplish daily objectives and meet long-term goalsDeveloped solid relationships with staff and patientsServed customers by going above-and-beyond to offer exceptional support for all needsHelped team handle high-volume work by prioritizing tasks and organizing suppliesProtected company and patient data by consistently following HIPAA policiesDelivered exceptional professional relations by welcoming patients warmly and offering immediate assistanceEDUCATIONAAS Administrative Office with Medical OptionIvy Tech Community CollegeTerre Haute, INTranscriptionAnatomy and PhysiologyOffice ProceduresMicrosoft Office ApplicationsMedical Law and EthicsTechnical Certificate for Certified Medical AssistingIvy Tech Community CollegeTerre Haute, INPharmacologyMedical TerminologyLab TechniquesElectronic Administrative Practices Disease ConditionsAdministrative and Clinical ExternshipHealth Information ManagementLake Land CollegeMattoon, ILPathophysiologyCredentialing/Emerging Coding TrendsHealthcare StatisticsAdvanced CPT Coding and ModifierAdvanced ICD-10-CM Coding |