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Title Administrative Assistant Customer Service/Secretary
Target Location US-PA-Monroeville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Monroeville, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL Systematic Administrative Assistant with successful experience in fast-paced office settings.Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Work Experiencesecretaryfamilies uinited network incMay 2022 to Presentanswer phone, type office letters to all the children and there families, use word, access and excel i also scan documents into evolve, collect mail, i enter in referrals from other agencies.. I assist the supervisor if they need help with there work.Work History Administrative Assistant IIUPMC - Pittsburgh, PAAugust 2002 to October 2021 Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Coached new employees on administrative procedures, company policies and performance standards. I was check in and did check out sometimes, for a busy OB/GYNE Office. i verified all demographic and insurance information in the computer, we were chartless and we operated under epic. during my time there, i also, scheduled and billed surgeries for the doctors. i also used navinet to obtain authorization for surgeries and to verify insurance. i also typed letters and the fax machine on a regular basis EducationAssociate in Science (AS)Skills SKILLS (10+ years) Microsoft Office (10+ years) Appointment Employee Professional and Coordination Communications Courteous Task Prioritization Fast Learner Confidentiality and Data Multitasking and Time Reception Duties Protection Management Administrative Procedures Judgment and Decision Multi-Line Telephone Problem Solving Making Systems Cleaning and Sanitizing Strong Organizational Document and File Staff Orientation and Skills Management Training Office Equipment Clear Communication Operation Mail Routing and Ease with Computers and Distribution Technology Electronic Records Verbal and Written Management Communication High Volume Phone Meticulous Attention to Inquiries Clerical Experience Epic Insurance Verification Medical office experience (10+ years) Medical Records (10+ years) Medical Terminology Medical Scheduling HIPAA ICD-10 Patient Care Transcription QuickBooks CPT coding Medical coding Medical billingAssessmentsAttention to detail  FamiliarApril 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: FamiliarMedical billing  FamiliarFebruary 2022Understanding the procedures and forms used for medical billing Full results: FamiliarProtecting patient privacy  FamiliarFebruary 2022Understanding privacy rules and regulations associated with patient records Full results: FamiliarWork style: Reliability  ProficientFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service  CompletedDecember 2021Identifying and resolving common customer issuesFull results: CompletedAdministrative assistant/receptionist  Proficient December 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientMedical receptionist skills  ProficientMarch 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientCustomer focus & orientation  FamiliarDecember 2021Responding to customer situations with sensitivity Full results: FamiliarWork style: Conscientiousness  ProficientMarch 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientSpreadsheets with Microsoft Excel  CompletedDecember 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: CompletedPrinciples of accounting  CompletedDecember 2021Preparing financial records according to federal policies Full results: CompletedFiling & organization  FamiliarMarch 2022Arranging and managing information or materials using a set of rules Full results: FamiliarWork motivation  Highly ProficientMarch 2022Level of motivation and discipline applied toward work Full results: Highly ProficientRetail customer service  FamiliarMarch 2022Responding to customer situations in a retail setting Full results: FamiliarCustomer service manager  FamiliarDecember 2021Managing customer service representatives and resolving customer issues Full results: FamiliarAdvanced attention to detail  CompletedDecember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedCall center customer service  FamiliarDecember 2021Demonstrating customer service skills in a call center setting Full results: FamiliarOffice manager  CompletedDecember 2021Scheduling and budgetingFull results: CompletedRecruiting  CompletedMarch 2022Managing the candidate sourcing and selection process Full results: CompletedInside sales  CompletedApril 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: CompletedBookkeeping  CompletedApril 2022Calculating and determining the accuracy of financial data Full results: CompletedWorking with MS Word documents  CompletedApril 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: CompletedManaging accounts in QuickBooks  CompletedApril 2022Using QuickBooks software to manage business financials Full results: CompletedSales skills  CompletedFebruary 2022Influencing and negotiating with customersFull results: CompletedData entry: Attention to detail  Highly Proficient March 2022Maintaining data integrity by detecting errorsFull results: Highly ProficientBasic computer skills  CompletedApril 2022Performing basic computer operations and troubleshooting common problems Full results: CompletedWritten communication  FamiliarApril 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: FamiliarScheduling  FamiliarApril 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: FamiliarVerbal communication  FamiliarApril 2022Speaking clearly, correctly, and conciselyFull results: FamiliarSocial media  CompletedApril 2022Knowledge of popular social media platforms, features, and functions Full results: CompletedProofreading  CompletedApril 2022Finding and correcting errors in written textsFull results: CompletedAnalyzing data  CompletedApril 2022Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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