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Candidate's Name
Lorton, VA Street Address
Summary:Candrice is certified phlebotomy technician with externship experience in medical field as a phlebotomistExperience in drawing blood with pediatric and geriatric patients.Performing blood collections by venipuncture and capillary techniques for all age groups.Managing specimen accessioning accurately and efficiently to provide quality specimens for laboratory testing.Utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results.Maintain medical records and responding to patient insurance, billing and or financial inquiries.Skills:PhlebotomyVenipunctureCapillarySpecimenCustomer ServiceMicrosoft Word, ExcelEducation:Medical Learning Center, Ashburn, VA Jan 2018  Jul 2018Certified Phlebotomy TechnicianFor Sisters and Brothers Community School, Washington, DC June 2018High School DiplomaBasic Life Support Certified (Bls)OSHA/HIPAA CertifiedCPR/First Aid CertifiedProfessional Experience:Virginia Cancer Specialists, Fairfax, VA Aug 2022  PresentPhlebotomistPerforming phlebotomy and sample collection procedure as needed.Collecting viable and appropriate specimens from patients as ordered.Sending specimens to reference laboratories for any testing not performed in house.Collecting and processing incoming orders for lab testing.Processing in house an incoming result for charting and chart patients results in a timely manner.Arranging transfusion of blood products when ordered by physician.Labcorp, Woodbridge, VA Feb 2021  Oct 2021Customer Service Technician/PhlebotomistProvided full customer service to patients, as well as prompt response to patient inquiries.Coordinated inventory requirements, shipment scheduling, and order tracking.Answered and directed phone calls.Produced and distribute correspondence memos, letters, faxes and forms.Ordered office supplies.Developed and maintained a filing system.Performed blood collections by venipuncture and capillary techniques for all age groups.Collected specimens for drug screens, paternity tests, alcohol tests etc.Performed data entry of patient information in an accurate and timely manner.Processed billing information and collected payments when required.INOVA Fairfax Hospital, Fairfax, VA Jul 2019  Mar 2021Lab Tech I/ PhlebotomistCommunicated effectively and works cooperatively with team members to optimize job performance and foster working relationships.Ensured accurate specimen processing to maintain specimen integrity.Verified product and/or test components when processing.Managed specimen accessioning accurately and efficiently to provide quality specimens for laboratory testing.Performed billing and registration procedures accurately and efficiently to ensure regulatory compliance.Performed proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing veni-puncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results.Provided customer service by answering broad technical questions and directing others to appropriate resources.Provided excellent patient and customer service by using AIDET principles and assuring the correctness and quality of technical information and directions provided to customers is appropriate.Reviewed registration and billing information accurately and efficiently to ensure regulatory compliance.Accurately completes all forms (medical history form, newborn screening, etc.).Shelter House, Fairfax, VA Jul 2018  May 2021Residential Coordinator - Part-TimeEnsured the safe functioning of the shelter and maintained a safe environment for clients. Monitored visitor check-in and front desk calls and inquiries.Updated the daily log by documenting all interactions with clients and any other significant events in the shelter.Worked closely with case managers to support and reinforced the clients service plan and maintained ongoing communication regarding client progress.Completed efficient shift exchange with incoming/ outgoing staff and report on the days activities in order to maintain consistency throughout the dayConducted assessments and intakes for One-Night- Only families seeking shelter after hours.Proficiently utilized Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements.Served as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc).Exemplified the Shelter House core values, collaboration, accountability, respect, and empowerment.Orthotic Solutions, Fairfax, VA Feb 2009  Oct 2017Customer Service RepresentativeEfficiently used Microsoft Office suite, spreadsheets, software programs, copier machines, fax machines, and scanners to support customer intake.Used email correspondence to communicate with doctors and other high-level professionalsFollowed guidelines mandated by state and company when corresponding with customers.Efficiently handled both administrative and clinical office duties; answered phones, patient registration, discharge, referral, and billing.Communicated with patients before initial visits and scheduling follow up appointments.Supported duties for diagnostic and technical treatment procedures.Utilized electronic medical software to conduct patient intake and send correspondence; Greenway, EMR.Responded to patient insurance, billing and or financial inquiries.Maintained strict confidentiality and adhered to all HIPAA regulations.