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EMAIL AVAILABLE PHONE NUMBER AVAILABLEEXPERIENCEProgressive InsuranceClaims Adjuster (Catastrophe Claims) April 18, 2022 July 26 2022Reviewing policies, claim forms and managing external communications with policyholdersAnalyze and evaluate documentation and evidence evaluating coverage,, extent of damages and associated compensation.Maintain accurate claim and investigate reports, adhere to company policies and state regulations and statuesProgressive InsuranceClaims Adjuster (Catastrophe Claims) September 7, 2021 - December 12, 2021Reviewing policies, claim forms and managing external communications with policyholdersAnalyze and evaluate documentation and evidence evaluating coverage,, extent of damages and associated compensation.Maintain accurate claim and investigate reports, adhere to company policies and state regulations and statuesFlorida Peninsula Insurance January 15, 2020 - March 2020Underwriting Claims Associate (Temporary Assignment)New York Life February 2019 - December 2019Research Claims Associate (Temporary Assignment)Assist claims representative in the investigation and settlement of life insurance claimsGallagher Bassett June 2018 - October 2018Claims Resolution Manager (Temporary Assignment)Investigation and settlement of insurance claims for commercial automobile and general liability claimsUniversal Property and Casualty September 2017 - November 2017Claims Customer Service Representative (Catastrophe Claims)Handle incoming calls for notice of first lose claims from agents, public adjusters, insureds, and other vendorsReviewing policies, adhere to company policies and state regulations and statuesEsurance, Mercury, Direct Automobile (Temporary Assignments) 2013 - 2018Claims Associate, Claims AdjusterReviewing policies, claim forms and managing external communications with policyholders, claimants, attorneys, claimants carriers and lienholdersAnalyze and evaluate documentation and evidence evaluating coverage, determine liability, extent of damages and associated compensation.Maintain accurate claim and investigate reports, adhere to company policies and state regulations and statuesCitizens Property Insurance Corporation 2008 - 2011Customer Service Representative (Call Center)Handle incoming calls from agents, lienholders and policyholders regarding homeowners insurance,coverage and billingHandle incoming calls for notice of first lose claims.United Automobile Insurance Company 2006 - 2008Bodily Injury Claims AdjusterReviewing policies, claim forms and managing external communications with policyholders, claimants, attorneys and claimants carriersAnalyze and evaluate documentation and evidence evaluating coverage, determine liability, extent of damages and associated compensation.Maintain accurate claim and investigate reports, adhere to company policies and state regulations and statuesBristolWest Insurance Group 2003 - 2006Claims TechnicianAssist Claims Representatives and office management in the investigation and settlement for auto claims and general operational functions.Provided quality customer service to insured, claimants, body shops, banks and other lenders in addition to claimants carriers employees and make appraisal assignmentAssurant Group 2000 2003Customer Service AssociateHandle incoming call from policyholders, lienholders regarding credit insurance, mortgage insurance and accidental death policies.GE Colonial Penn 1997 2000Customer Service RepresentativeHandle incoming calls from automobile and personal liability policyholders regarding coveragesEDUCATIONUniversity of South Florida Bachelors Degree Florida License Claims Adjuster (620) #A319107 |