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Title Customer Service Call Center
Target Location US-OH-Canton
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLERELEVANT SKILLSOffice Skills: Expertise in customer service, making sure deadlines are met, accuracy, multitasking, communication, team player, planning, policies, procedures, scheduling, and related responsibilities to ensure productive operations. Effective planning and organizational skills.Computer Skills: Proficient in Microsoft programs; Specific knowledge of Microsoft Word, Excel,Google DocsEMPLOYMENT HISTORYReceptionist, Koala Kruziers,Canton., Ohio 04/2016 - Present Answer multi-line phone system First point of contact for clients, vendors, guests Maintain schedules Order office supplies, maintain office equipment, sort and distribute mail Service Member, Sam's Club, Canton, Ohio 8/2013 - 4/2016 Respond to customer requests and complaints, make sales, process orders and provide information Investigate and resolve complaints and concerns to provide a solution and follow up in a timely and effective manner Process and audit transactions, including deposits, withdrawals, purchases, transfers and payments. Maintain balance in cash drawerMedical Secretary, Cleveland Clinic,Mayfield Hts, Ohio 3/2006 - 7/2013 Manage office communications Schedule medical appointments, work with insurance companies to process claims Process invoices, bills and payments Ensure confidentiality of sensitive informationCustomer Service, AT&T Call Center, Cleveland, Ohio 10/2000  3/2005 Answer incoming calls and respond to customers emails Management and resolve customer complaints Sell products and place customer orders in the computer system Provide product and service information to customers Education: Paramedic License - Lakeland Community College 2005 References Available Upon Request

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