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SKILLSWORK HISTORYCandidate's Name
Street Address  BEECHWOOD DR, FLAT ROCK, MIC: PHONE NUMBER AVAILABLE EMAIL AVAILABLEI follow through on each assigned project.I am exible, ecient and friendly.I enjoy dealing with customers to diffuse potential bad situations, turning them into something positive.Highly ambitious and dedicated to task at hand.Customer Service Representative with over 15 years experience. Areas of expertise include medical insurance, service advisor and accounting. I became a resolution specialist at MCare, taking on all dicult, complex cases to nd a resolution that all parties involved could agree to. Team Leader at MCare for over 3 years.Comfortable and ecient with Microsoftapplications and other proprietary systems.I enjoy multi-tasking and having a variety ofthings to be done.Great ability to prioritize.Customer Service Skills are impeccable. Ithoroughly enjoy working with and helping people.Takes criticism as a learning tool.AmazonSorter/Warehouse worker // Brownstown, MI // March 2018 to Current Sort and scan packages to ensure they arrive at the proper location Shipping and receivingUnloaded trucksWorked as a team to complete the task at hand. However, sometimes I work independently on different tasks as directed.Roadrunner LLCDriver // Flat Rock, Michigan // July 2016 to July 2017 Transported vehicles to and from auction or to buyers. Maintained an ongoing good relationship with auto dealershipsMotorCity Harley-DavidsonService Advisor/Accounting/Warranty // Farmington Hills, MI // March 2014 to March 2015 Entered details such as payments, account information and call logs into the computer system. Analyzed departmental documents for appropriate distribution and ling. Responded to customer requests via telephone and email. Worked directly with service technicians and customers to achieve the best possible result. Obtained documents, clearances, certicates and approvals from local, state and federal agencies.Veried data integrity and accuracy.EDUCATIONMaintained all warranty items for entire locationActed as an accounting assistant, for both payables and receivables. Responsible for accurate reporting and documenting of all inventory. Responsible for payroll.High School Diploma -Romulus High School // Romulus, Michigan // 1987Associate in AGE Technology - AGE TechnologyCommunity College of the Air Force // Colorado Springs, Colorado // 1992