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PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork Experience:06/17-10/19 Delivery Driver/Parts ClerkDonnelly Automotive Decatur, IL05/14-11/14 Insurance Billing CoordinatorIN STEPPS Irvine, CACoded and submitted claims to health insurance companies using two on-line billing portals, reviewed Explanation Of Benefit/claims payment information and contacted insurances when claims were not processed or paid correctly, created and updated an Excel spreadsheet to track all claims denied or underpaid. Emailed invoices to clients on a weekly basis. Contacted clients via email and telephone to collect past-due balances via credit card or payment arrangements. Summarized pre-certification requirements and Authorization of Service letters/insurance contracts for new and existing clients using Microsoft Excel then communicated the service levels, hours of therapy/treatment plan management, and expiration dates of each clients' authorizations to all clinical supervisors and directors.11/10-03/13 Scheduling and Payroll CoordinatorHeartland Healthcare of Decatur, LLCInsured there was above adequate nursing staff scheduled to care for residents on a twenty-four hour basis, answered call-offs from staff members and relayed staffing changes to department managers, and practiced fairness and equality while approving and scheduling vacation and personal time for the nursing staff. As the payroll coordinator I reviewed timecards for 150 employees looking for discrepancies in clock in/out procedures, editing and adding additional pay for performance bonuses, benefit pay and merit increases, and running multiple reports for both department managers and corporate staff.10/09-11/10 Receptionist / Accounts Payable ClerkHeartland Healthcare of Decatur, LLCProvided exceptional customer service by greeting various types of customers, triaged over one hundred or more phone calls per day, maintained confidentiality and discretion in an efficient and organized manner. As the accounts payable clerk I assessed new vendor applications, scheduled payments for over 200 vendors and created spreadsheets that would track expenses for multiple departments. This required precision, organization and a close attention to detail.05/08-09/09 Billing/Collection SpecialistKelly Temp Services / Omnicare PharmacyManaged accounts receivable for several pharmacies and collected over 2 million dollars by making payment arrangements with patients, submitting claims to third-party insurance companies, rebilling Medicare and Medicaid, and providing excellent customer service to the patients and facilities serviced.03/07-12/07 Medical AssistantMt Zion Family Care CenterCoordinated patient flow by ensuring patients were moved to exam rooms and seen by the doctor in a timely manner, monitored patient vital signs, performed venipunctures and blood draws for various lab tests, administered immunizations, allergy and vitamin injections, answered patient phone calls and questions with care and compassion, and many other tasks as necessary.03/06-03/07 Home Care AidCommunity Home Environmental Learning Project Inc.Assisting clients with all activities of daily living; including basic housework, meal preparation, daily hygiene, medication administration and review, ROM-PROM; all while maintaining a positive and cheery demeanor.Education:2006 Midwest Technical Institute Medical Assistant DiplomaLincoln, IL 626561996 Niantic Harristown High School College Prep DiplomaNiantic, IL 62551Awards, Honors, SkillsAble to type 60 words per minute at 100% accuracyAlpha-numeric data-entry speed of 5,352 keystrokes per hourProficient in all Microsoft Office applications including Outlook, Word and Excel.First Aid & CPR certifiedClinical and administrative skills including, but not limited to Phlebotomy, EKGs, Injections, Medical Records, Scheduling, ICD 9 & CPT Coding.ReferencesScott Parks PHONE NUMBER AVAILABLE2239 East Cook StSpringfield, IL 62703Rebecca Johnson PHONE NUMBER AVAILABLE796 Sunnyside RoadDecatur, IL 62522Kate Pyle PHONE NUMBER AVAILABLE1583 W. Decatur StreetDecatur, IL 62522Stacey Hood PHONE NUMBER AVAILABLE2211 W RamseyDecatur, IL 62526 |