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139 Northgate VillageBurlington, NJ Street Address
Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAnalytical, organized and detail-oriented with strong experience in administrative duties. I am a team player with knowledge of achieving goals, personally and professionally. My goal is to assist your company to reach new heights.Bayada Pharmacy  Mount Laurel, NJ 2022Customer Service RepresentativeAnswered 100+ calls daily in a high volume call center and clarified problems as well as explained solutions to increase customer satisfaction and ultimately schedule appointments via salesforce in addition to homecare/homebaseRobert Wood Johnson Barnabas Health 2019Patient Access AssociateProcessed patients registration requirements, financial counseling, and confirmed insurance compensation plans.Accurately entered all patient demographics via AffinityCertified Healthcare AssociateProvided patient care in high volume area Emergency DepartmentCornerstone Staffing Agency- Manasquan, NJWinston Benefits- Manasquan, NJ 2018-2018Benefit Counselor (contract)Handle Large volume Calls on the phone dailyEnroll customers in benefit plansExplain different benefit plans to potential customersEnter data into databaseMonmouth Marketing Group-Wall, NJ 2017-2018Debt Specialist (contract)Handle large call volumes on the phone dailySell programs to get clients out of debtHelp individuals save money by finding best planSRBI Call Center-Long Branch, NJ 2013-2016Research InterviewerDemonstrate Knowledge of CATI interview platforms and softwareAnd equipment used in phone roomsCollection of dataData Entry into databaseClients include: NJ Department of Health, Public Policy Institute of California, and ESPNDiversified Contractors-Asbury Park, NJ 2009-2013Office ManagerCoordinate material deliveriesCreate job progress spreadsheetsMaintain Excel spreadsheetsFiled, faxed and copiedBurlington Coat Factory Corporate Office- Burlington, NJ 2005-2009Administrative AssistantAnswered phones and route callsMaintain monthly filesRecord payroll time-sheetsReview phone reportsManage CalendarSchedule meetingsReconcile files with bank recChecked receipts in financial databaseEDUCATIONKatherine Gibbs College- Montclair, NJ 2003-2005Associates DegreeMajor: Business AdministrationGPA: 3.8Credit Earned: 60 Semester hoursSkills:Proficient in Microsoft Word, Excel, Power Point, and OutlookTypes 60 Words Per MinuteExperianAffinitySalesforceCPR CertifiedTarget Salary24.00 ph