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Click here or scroll down to respond to this candidateCandidate's Name
Street Address W434 Greenbriar DriveNaperville IL Street Address Cell: PHONE NUMBER AVAILABLE email: EMAIL AVAILABLEExecutive SummaryOffer 20+ year of expertise in driving enterprise capabilities by leading IT vision, strategy, and large-scale project initiatives. Excel at transforming enterprise applications, infrastructure, service management, data engineering and analytical systems. Manage change effectively, influence business buy-in, and align technology/initiatives with organization strategic objectives. Track record of quickly maturing security posture, turning around troubled operations, and orchestrating large-scale programs. Manage budgets up to $15MCore QualificationGovernance, risk management and regulatory complianceInformation security program managementPolicy development and implementationAssessment and evaluation of information security controlsDriving process improvementVulnerability managementPolicy/program developmentCross-functional team managementSupervision and trainingSkilled negotiatorComplex problem solvingSecurity awareness and educationIncident ResponseMilestone ManagementPROFESSIONAL EXPERIENCEAchievement Highlights:Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.Managed large migration phases of the projects I've coordinated, Open Air and NetSuiteManaged Migration from on-prem to Cloud AWS for SAPS4 HanaSuccessfully migrated on-prem infrastructure to AWS CloudLed ISO27001 Audit and Mitigated risk factors through careful analysis. Anticipated and managed change effectively in rapidly evolving global business environments.Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.Accountable for all aspects of global IT including Strategy, Business Applications, Data Centers, Networking, End User Support, Service Desk, Vendor Management, Architecture and SecurityHonored at IBM in 2011 in recognition of outstanding project results.Senior Infrastructure Project ManagerJLL (Real Estate) (Aug 2020 - Current)Infrastructure / SecurityoMananged Team of consultant and internal employee in Data CenteroBuilt Enterprise Security PMOoManaged ISO/SOC audit yearlyoManaged SNMP V3 upgrade project stie which contains routers, switches, Riverbed, Wireless Controllers, UPS, PDUs, Netbotz, Console Server and Palo Alto firewalls.oWorked with team to develop Change Management framework for IT and Enterprise SecurityoManaged Vulnerbaility patch management companywide, including working with teams across the organization to incorporate security initiativesoManaged Worked with a cross functional team to develop more complete security protocols for the companies user facing products.oManaged major initiative to bring uniformity across cloud environment infrastructureoManaged deployment of CrowdStrike to provide the company enhanced securityoManaged 3rd pary vendor to do an assessment on company wide wireless controllers and provide report based on the assessment to improve current configuration.oManagend Company wide changemanagement in Data center through a proper CAB approval process.oHired a 3rd party vendor to help with F5 best practices to assess the current F5 configuration and create a report for best practicesoDecommisioning the Big fix tool and implementing SCCM through out the company for software/patch managemntoManaging upgrade of entire switches in Data Center with 3rd party vendor. Implementing the project in 3 phases (staging the switches, implementing Spine Switch in phase 1 and Leaf in Phase 2)oLed the project migrating secondary data center Disaster and Recovery to AzureSenior Project ManagerClarios (Retail) (Dec 2019 Aug 2020)Information SecurityoDeveloped and implemented information security policies and standards, mapped to industry standards (ISO27001) and SOXoDrove security roadmap and projects companywide, including working with teams across the organization to incorporate security initiatives into quaterly goalsoPartnered with stakholders company to establish, implement, and maintain a Governance, Risk Management, and Compliance Programs mitigating risk, and improving security posture.oDeveloped and maintained security control frameworks and guidelines to ensure consistent applications of security controlsoPartnered with engineering and development team to prioritize information security projects, backlog, and implementation within an agile environmentoPerformed risk assessments and control gap analysis, managing associated remediation plans to minimize riskoPartnered with leaders across IT, Engineering, HR, and Legal to ensure Information security efforts received appropriate prioritization and resourcesSAP Cloud MigrationoConsolidated multiple project related SAP Migration from on prem to Cloud and SAP integration vendor Invoice Automation project for finance teamoManaged integration between SAP and 3rd party software KOFAXoMigrated Clarois data from Johnson Controls data center to their own data center.oManaged SDLC with 3rd party vendor to make sure all the developments/testing get completed in time. Used hybrid methodology waterfall and agileoSuccessfully lead the Project on multiple implementations of BW S/4 Hana for EMEA Region application $5MoEnd to End Implementation of Salesforce integration with SAP systemoMigrated on prem server to VM WARE solutionoEnd to End Implementation of Sales force integration with SAP systemoManaged upgrade infrastructure project for the Data CenterOperational ExcellenceoEffectively implemented and streamline security technical workflow process, Using Lean Six Sigma Methodology DMAIC process.oProactively led the Security team researched, developed and implemented SAP security controls. For the Compliance purpose SAP ITGC and SOXoManaged Hyper-care tickets through Service nowoStrength in building consensus, and ability to work across stakeholder levels.oRefined the PMO Playbook by introducing new process, procedures and templatesoManage 5 IT departments, supervising 100 employees with full P&L responsibilityoCollaborate with executive team to design strategies to utilize state of the art technology to enhance business.oResolve escalated system issues utilizing in house staff and third-party consultantsoResearch, negotiate and prepare IT consulting contracts for third party applications.Senior Project ManagerAST LLC (Consulting) (Aug 2018 Dec 2019)Information SecurityoPartnered with stakeholders companywide to establish, implement and maintain an information security program improving control efficiency and reducing riskoLed complex, cross-functional security and compliance initiatives, including. Designing and maintaining a vulnerability management program, Rapid 7, assessments and audits, information security training and awareness, SOX, user access controls 3rd party and customer security assessments, incident response, and penetration testsoLed ISO27001 Project End to End with HR, Finance and Marketing Operations and IT from setting up policies, procedures to change management and setting up security metrics and controlsoImplemented Change / Incident management System (JIRA) for IT Helpdesk.oDeveloped a risk-based information security roadmap and managed associated projectsoDeveloped and implemented information security polices, standards and guidelines based on key information security objectives and mapped to industry standards (ISO27001)oAssessed regulatory and compliance requirement (PCI,ISO) successfullyoLed the ISO27001/ SOX Audit for 2019 with internal auditors and external auditorsInfrastructure Program InitiativesoManaged Financial Reporting for CFO / Controller with NetSuite, Open Air and Microsoft Power BI.oManaged M&A for AST LLC bought Serene Inc. Migrated ERP Data, to NetSuite from Intuit. Migrated Active Directory to AST (all the migration ran in background and cut over was done over the weekend with out and downtime or disturbance)oManaged IT initiative for upgrade current infrastructure/security related needed at the companyoManaged and planned IT 3 years CAPEX and yearly expenditures with CFO.oManaged projects effectively depending on the need of the project between Agile, Waterfall and HybridoMigrated Production environment from on-prem Datacenter to AWS CloudoManaged the team to upgrade the current Firewall on all sitesoManaged the AT&T to team to upgrade the MPLS on all the sitesoOperational ExcellenceoResearch, negotiate and prepare IT consulting contracts for third party applications.oIncreased understanding of financial performance through use of metrics, data visualization and executive scorecards.oAchieved multi-million-dollar cost savings in operations management throughomeasurement, analysis, and process improvementsoImplemented Change / Incident management System (JIRA) for IT Helpdesk.oVendor Management SLA monitoring onshore and offshore team for ERP and IT Server/Network/Desktop Support TeamoManaged Access provision for the entire SharePoint Roles and SecurityMigration to CloudoMigrated the entire file system to Microsoft SharePoint in CloudoServed as escalation contact point for Major Incidents from IT SideoManaged team and Project Managers provided guidance and directions to other professionalsoSharePoint Migration to Cloud from on premise server drivesoManaged Implementation and go-live to ERP system NetSuite and Open AiroManaged ERP Team for DATA INTEGRATION project with NetSuite and Open AirSenior Project ManagerChicago Faucets (Manufacturing) (April 2017 to July 2018)Enterprise-Wide Cross-Functional InitiativesoProject lead in re-definition and implementation of Enterprise-wide change and event management process and procedures. Duties included managing cross-functional teams to ensure development of new processes, systems, and documentation in support of strategic goalsoManaged cross-functional teams to implement information security initiatives companywide, continually enhancing the risk posture of the organizationoImplemented plan for the IT for next 5 years road map (which involves ERP SCM supply chain management upgrade and Infrastructure upgrade)oDeveloped the IT operating model which includes partnering with the business, delivering new application functionality, and providing IT services to the businessInformation SecurityoDirected vendor security risk assessment program, conducted technical risk evaluation of software, installed systems and networksoManaged staff performance and build security teams focused on addressing specific security risk-consistently delivering on time and on budget.oSupervised teams focusing on governance, risk management and compliance, the assessment and evaluation of information security controls, and the mitigation of information security related business risk to strengthen internal controls and improve business performanceoServed as a leader assisting team in employing proper information security resources and controls to maximize the efficiencies and minimize riskoWorked with Subject Matters on the IT Security issues and setup process and procedures to be followed to minimize the issueInfrastructure InitiativesoIT team successfully migrated phone system to VOIP cloud-based vendor from in house CISCOoNegotiated all contracts with the managed service providers that support Chicago Faucets applications and infrastructure footprintoManaged SAP Upgrade/support project with outside vendoroManaged the project for migration of Antivirus Security from Kaspersky (server based) to Trend Micro (cloud)oImplemented/Managed Disaster recovery and redundancy for the Infrastructure Environment as per ISO27001Senior Project ManagerRoquette America (Manufacturing) (July 2015 April 2017)Information SecurityoResponsible for leading one or more project teams in delivery of Information and Network Security projectsoManages and communicates project status to project management office management and leads, directs and guides Security projectsoSupervised and participated in implementing governance frameworks to Industry standards (ISO27001)oCreated corporate information security quarterly reports using detailed security metrics for reporting companywideCross-Functional Program InitiativesoDeveloped work program timelines, and directed the daily progress of fieldwork, informing supervisors of engagement status and managing staff performanceoSuccessfully lead the Project in implementation of ERP6.0 EHP7 Logistics, MM and SD modulesoManage EDI project with 3rd party vendor Effective DataoAssisted in policy development, implementation, gap analysis, and remediation planningoProactively manage Infrastructure staff management include hiring, training, knowledge transfer, coaching, mentoring, succession planning, and budget management of IT Infrastructure functions.oDevelop a change strategy and conducted training needs analysisoManaged team across multiple locations on SAP ImplementationoManage IT budgets and assist in forecasting future projects.oCreated a learning strategy for rolloutoCompleted role impact analysis in the IT areaoSuccessfully established cultural change and retrained staffoOversaw all business readiness activities, issues and risksoImplemented a reporting program to track the benefit of the new systemoDesigned several surveys to gauge staff feedback on the effectiveness of the change strategiesoDevelop a workshop to train staff and communicate key lessonsSenior Project ManagerCPS/MBM Company (Retail) (November 2013 to July 2015)ERP ImplementationoSuccessfully lead the Project in implementation of NetSuite Cloud ERP End to End Project Implementation and Go LiveoResponsible for Team of 20+ consultants in implementationoManaged 24/7 Multi Distribution Center environment from network, Access Point, Point of Sale and ShipmentInformation SecurityoManaged cross-functional teams to implement information security initiatives companywide, continually enhancing the risk posture of the organizationoSupervised and participated in user access audits and remediation plans, customer responses and audits, business continuity and disaster recovery plans, information security awareness, vendor risk management program, internal audits, incident response, and ensuring remediation of violations and potential breaches.oSecurity Operations Management Platform: putting in a new platform in the SOC to help with incidents and events, metrics and reportingoResponsible for partnership building and communication with IT Risk Security Management and all line of relevant business stakeholdersoBuild and maintain strong relationships with the Chief Information Security Officer (CISO) and team in support of long term roadmaps and program plansoCoordinated IT risk assessment for more than 50 Database servers across the enterpriseCross-Functional InitiativesoAssisted in policy development, implementation, gap analysis, and remediation planningoResponsible for Team of 20+ consultants in implementationoCreated standard development processes that the team used to effectively deliver the design, coding, unit testing, and integration testing for the basic functionality and the custom development in a timely predictable manner.oCreated standard weekly reporting processes that were used to deliver weekly status reports, project plan updates, and consultant resource plans.oEffectively, Interface with several internal IT areas, as well as functions as the communication liaison to client community for NetSuite software related changesoManage and track changes though the full lifecycle of the application development, ensuring internal/external controls and procedures are adhered tooEffectively review, manage and report all software changes on a daily/weekly basisoProactively manage and coordinate planned outages of production and Non-Production systemsoEnsure scheduled changes take place and are completed successfully, in accordance with ITIL change requestoProvide training and Q&A support to IT and clients for any issues or questions related to software change release process or required tasksoEnsure the quality of all work products by reviewing deliverable, operating procedures and standards, and other key materials related to software changes and implementationsoTracked and developed project schedules and timelinesoPerformed Implementation Management, Strategic Consulting and Advisory functionalities including issue resolution and drive de-escalation activities for Service Delivery, Change Management, Incident Resolution and Service ManagementSenior IT Project ManagerRealTech AG (Consulting, JCI) (July 12 to November 2013)Information SecurityoDeveloped, designed and implemented SOP for external security monitoring service provider. Activities included process flows, roles, and responsibilities definition.oManages and communicates project status to project management office management and leads, directs and guides Security projectsoWorked directly with IT Senior management, Security Architecture and IT Risk Compliance subject matter experts in the development and implementation of IT security standards/policies/procedures and guidelines.SAP ERP ImplementationoSuccessfully lead the Project on multiple implementation of ERP application $5MoExperience in managing team onshore/offshore SAP technical teamOperational ExcellenceoEffectively implemented and streamline security technical workflow process; Using Lean Six Sigma Methodology DMAIC process.oProactively led the Security team researched, developed and implemented SAP security controls. For the Compliance purpose SAP ITGC and SOXInfrastructure InitiativesoSuccessfully completed migration of BW System from HP-UX to Microsoft 2012 PlatformCross-Functional InitiativesoStrength in building consensus, and ability to work across stakeholder levels.oAdvise and mentor team members with inquires related to software, best practices, policies and proceduresoCreated standard weekly reporting processes that were used to deliver weekly status reports, project plan updates and consultant resource plansoPartner with end-users and managers to analyze, re-engineer, and implement functional updates. New enhancement made client add new products on their website which resulted in increase 20% salesoTracked and developed project schedules and timelinesProject LeadIBM (Consulting, S2P Account) (February 2011-July2012)SAP ImplementationoLead a Team of Technical and Functional consultants on the implementation of SAP ECC6.0. on time implementation/budget implementation saved company$2MInformation SecurityoFacilitated collaborative discussion between cross functional teams in the development and implementation of new access-controls.oAssisted in implementing compliance objectives companywide including policy compliance, record retention, identity Theft Red Flag, and PCIoCreated corporate information security quarterly reports using detailed security metrics for reporting company wideoWorked directly with IT Senior management, Security Architecture and IT Risk Compliance subject matter experts in the development and implementation of IT security standards/policies/procedures and guidelines.oDirected vendor security risk assessment program, conducted technical risk evaluation of software, installed systems and networks.oSpearheaded a campaign to develop and implement new KPI reporting capabilities in the area of vulnerability management.Cross-Functional InitiativesoResponsible for the day to day project management and delivery of the project implementation team, proactive approach meets the deadline on time and on budget.oEffectively implemented Web Accelerator Project which increased the system performance by 40%oSuccessfully implemented Modules using the functionality and capabilities of Solution Manager Which increased the company revenue by $2MoCreated standard weekly reporting processes to deliver weekly, status reports, project plan updates and consultant resource planERP/IT Project ManagerLTD Commodities (Retail) (July 2004-February 2011)Cross-Functional InitiativesoManage corporate I.T. initiatives including project management, capital/resource planning, scoping from design-to-implementation, end-user training, and level 1-3 customer support across the global enterprise.oManage project development, including monitoring scope and change control processesoSuccessfully managed and delivered over 200 Enhancements in SAP ERP 6.0. Keeping the record of all changes made system run smoothly and with compliance with change management teamoEffectively followed in implementation SAP recommended ASAP methodology to keep the project on time and budgetInformation SecurityoWorked directly with IT Senior management, Security Architecture and IT Risk Compliance subject matter experts in the development and implementation of IT security standards/policies/procedures and guidelines.oManage, review, examine and monitor artifacts and evidence provided in support of complianceoProject lead in re-definition and implementation of Enterprise-wide change and event management process and procedures. Duties included managing cross-functional teams to ensure development of new processes, systems, and documentation in support of strategic goals.oCreated standard weekly reporting processes that were used to deliver weekly status report, project plan updates and consultant resource plan. This process saved company time and accuracy of project completionoStrength in gathering and analyzing Business Requirements, Flow Chart Maintenance and mappingIT Support ManagerLTD Commodities (Retail) (June 2002- July2004)Information SecurityoAssist management to develop the strategy for the future direction of the Information Security Management SystemoWorkshops with the IT application Owner, business manager and CIOs to identify the type of the permissionsInfrastructure InitiativesoAdhere to established policy and procedures with respect to project management methodology quality assurance and other related standards Technical assistance for issues, spanning a wide area from Networking to desktop PCs in-person and over the phone.oManaged 24/7 Multi Distribution Center environment from network, Access Point, Point of Sale and ShipmentoManage, review, examine and monitor artifacts and evidence provided in support of complianceoManage project development, including monitoring scope and change control processesoDevelop and review processes, procedures, and standards to improve accuracy, agility and efficiency of operationsoReview, evaluate, and recommend solutions for hardware and software acquisitions.oRoutinely involved with Hardware/Operating System Installation and Maintenance, Network Upgrades, Anti-Virus Software Installation and maintenance.oPart of the System Software Development/Support team.oMaintaining print servers, configuring network printers, coordinating with remote Network Firewall.oExperience with IP networking and storage technologies.oNetwork management such as allocating resources and setting up access rights and user profiles.oPlayed a key role of coordinating communication between the front-end users and back end developers.oDocumented the instructions for the support team.oLog tickets using Service Center (Heat) Ticket Tracking System.oSet-up PC systems and configure software/hardware to meet employee needs.oConfigure wireless Access Point, routers and hubs.IT ConsultantOakton Community (Education) (September 1998- December 1999)Coordinate the onsite training of employees through multi media courses and on-one trainingTroubleshoot and assist in repairing various access control systems, IP video surveillance systems, CCTV systems, intrusion systems and networking equipmentProvide helpdesk support to internal employee network and external client networkDeveloped, designed and implemented SOP for OCC Computer LabsUpdate and maintain all installed software and maintain all hardware for the operation group, 56 usersEDUCATIONBachelor of Information and Decision SciencesUniversity of Illinois at Chicago, USTECHNICAL SKILLS / INDUSTRY KNOWLEDGEMicrosoft ProjectPMBOKLean Six SigmaOracleSalesforceMicrosoft ExcelMicrosoft VisioMicrosoft SQL ServerMicrosoft PowerPointMicrosoft AccessSAP SD, MM, FICO, CRM, BI and SCMITIL Foundation Cert #00335956Certified Sap Net Weaver Consultant 7.0 license # 0010574802SAFE 5.0 Scrum Master PHONE NUMBER AVAILABLEAWARDSDeans list, Spring 2000, Summer 2000, UICMember of Indo Pak Club, UICNominated by the committee for a Team Player Award, June 2006 (LTD Commodities LLC)Nominated by the committee for a Team Player Award May 2008 (LTD Commodities LLC)Participate in Big brother and Big Sister program |
