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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with 8+ years healthcare industry experience and accustomed to a fast-paced hospital flow who ensures smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy.Clinical Skills Patient Care Venipunctures EKG PhlebotomyRegarded as a natural people person with strong interpersonal communication skillsProblem solver; combines judgment and experience to create sound solutionsWell-organized, manages time and priorities in multi-task environmentsGreenway (EHR) Microsoft Office / MS Excel MS Word MS PowerPoint KEY QUALIFICATIONSMedical Terminology Medicare Medicaid Tricare CMS 1500 CMS 1450 (UB-04) Medical Billing Medical Coding ICD-9 ICD-10 HCPCS CPT Electronic Health Records (EHR) Payment Posting Scheduling HIPAA Compliance Insurance Verification Insurance Claim Processing EOBs Co-Payments Deductibles Managed Care (HMO PPO POS) Government Payers Third Party Payers Workers Compensation Fee Schedules EDUCATIONUltimate Medical Academy Associate of Science Degree in Medical Billing and Coding, 2019 RELEVANT PROFESSIONAL EXPERIENCEProtocall Group  Virtua Pulmonology- Marlton, NJ. 08/2020-Present Medical Assistant.Obtain blood pressure, weight, height, some blood draws and injections(Pneumo Vacs Xolair) also scheduling and reschedulingB Positive Plasma  Cherry Hill, NJ 07/2018  08/2020 PhlebotomistObtain accurate and reliable blood and specimens utilizing Nexgen machineIdentify phlebotomy difficulties, define appropriated solutions and coordinate resourcesMaintain outstanding relationships with client, staff, patient and patient families Cooper University Hospital  Camden, NJ 12/2005  01/2013 Critical Care TechnicianCared for geriatric patients hooked up to ventilators and tracheotomiesReported and recorded patient treatment plan and conditionPerformed EKG's, venipunctures and monitored glucose levels VOLUNTEER EXPERIENCEAmerican Red Cross  Pennsauken, NJ 05/2019  Present PhlebotomistGreet and communicate with all patients in a courteous mannerDemonstrate knowledge of phlebotomy procedures and ensure that specimens are collected accuratelyMaintain required records and documentation