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Title Customer Service General Manager
Target Location US-MO-St. Louis
Phone Available with paid plan
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Candidate's Name
ProfileRestaurant and RetailManagement experiencefor over twenty years.Excellence in executingskills at recruiting,training, and retaining allpersonnel. Results drivenwith annual profits up byten percent within the firstyear. Earned the TrainingGeneral Manager positionand received one of thehighest quarterly bonuses.Contactinformation:5864 KennerlyAvenueSt. Louis, Missouri63112PHONE NUMBER AVAILABLEAng50mac@yahoo.comEXPERIENCE1999-2007General Manager at Jack in the Box, Inc. St. Louis, Missouri. Overall operation of a multi-million-dollar business with emphasis on excellent customer service. Not limited to but including preparation and analysis of the P&L statements, recruiting, training, and retaining all personnel, ordering product for restaurant, visualizing merchandise on upcoming promotions, daily, weekly, and monthly inventories, heavy cash handling, and maintaining a clean and sanitized environment by both Health Department and company policy.1997-1999Team Leader at Target Stores, St. Louis, Missouri. As a Team Leader my responsibilities included extraordinary guest service, recruiting, training, and retaining all personnel, delegate department duties to employees, determining the out-of-stock items by utilizing a handheld LRT device, price changes, weekly floor sets, and maintaining a well-organized, stocked, clean, and safe establishment.1996-1997General Manager at Radio Shack, St. Louis, Missouri. My duties were great customer service, preparing and understanding the various components of the P&L Statement, weekly floor sets, visualizing merchandise, mark difficulties, recruiting, training, and retaining all personnel, receive deliveries, maintain a well-stocked and organized stock room, daily banking deposits and bank errands.1990-1996General Manager at Rallys Hamburgers, St. Louis, Missouri. As the General Manager I was responsible for customer service goals, analyzing the P&L Statement, ordering, and receiving product, heavy cash handling, daily banking, and deposits, adhering to all state and local laws and requirements of operating a clean restaurant, following all safety practices per company policy, weekly and monthly inventories, and attending all required weekly meetings. I was also awarded the Training General Manager position for my district whereas I trained all internal and external management candidates. ADDRESS5864 KennerlyAvenue St. Louis.Missouri 63112EDUCATION1987-1988Webster University, St. Louis, Missouri studied courses pertaining to Elementary Education2023-presentStrayer University, online from Washington, D.C. studying courses towards my bachelors in business administration, Human Resources PHONEPHONE NUMBER AVAILABLEKEY SKILLS ANDCHARACTERISTICSEMAILEMAIL AVAILABLEExcellent Customer Service SkillsFinancial ManagementIn Store LogisticsExcellent Ora and Writing SkillsHighly OrganizedFluent in EnglishSkilled Problem SolverTeam Player with Exceptional Leadership SkillsTheater, Environmentalconservation, Art, Hiking, Skiing,Travel

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