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Street Address NW 2nd AvenueBoca Raton, Florida Street Address
C: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryHighly experienced health care professional with well-established clinical and leadership skills. Passionate and motivated leader with 10+ years of experience, dedicated to providing compassionate quality care in deadline-driven, patient-focused environments. Communicative and personable with the ability to forge solid relationships with patients and build consensus across multiple organizational levels. Areas of Expertise include:Healthcare TerminologyFinancial & Medical Office ManagementCustomer Service & Patient CareCertified Medical AssistantTime Management & MultitaskingProject ManagementMicrosoft OfficeHuman ResourcesTeam Building & LeadershipConflict ResolutionEDUCATIONBryant & Stratton College, Albany, NY 12/2021Bachelor of Science Degree: Healthcare Services Administration Graduated Summa Cum LaudeRelevant Courses: Accounting Principles, Management Principles, Healthcare Terminology, Introduction to Health & Human Services Organizations, Healthcare Information Systems, Funding Health & Human Services Organizations, Organizational Behavior & Leadership, Office Applications Word Processing & Keyboarding, Medical Terminology, Anatomy & Physiology I and II, Pharmacology, Clinical Procedures, Medical Laboratory, Healthcare Reimbursement, Medical Office Systems/Electronic RecordsAssociate of Applied Sciences: Healthcare Services Administration 04/2019Associate of Applied Sciences: Medical Assistant 04/2015Schenectady County Community College 12/2010State of New York Emergency Medical Technician CertificationINTERNSHIPAlbany Medical Center, Albany, NY Endocrinology, Pulmonology, ENT 02/2015 04/2015Medical Assistant InternRecorded patient history and vital signs: blood pressure, temperature, pulse, height/weight.Lab tests or procedures including A1C tests and EKGs.Completed computer entries with patient demographic information, vital statistics, and insurance information.Entered and verified current patient's medications.Observed and assisted with complex medical procedures.CLINICAL/PATIENT CARE EXPERIENCEProcess patient registration to emergency departmentPerform insurance verification including researching and solving discrepanciesCoordinate patient admission and dischargeManage patient status change from emergency department to inpatient admissionLaboratory specimen processingAssist and train colleagues with proper insurance identification and verificationBLS certifiedADMINISTRATIVE/OPERATIONAL EXPERIENCEResponsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security and safety in accordance with the organizations objectives.Provide leadership, training and supervision of staff.Collaborate in the hiring, training and retention of staff; recruiting and hiring of all new personnel.Develop forecasts, financial objectives and business plans.Ensure safety and control in compliance with regulatory requirementsWORK HISTORYCommunity Health Center Primary Care Teaching Practice Practice Manager 08/2022 PresentSulzbacher Pediatric Practice Practice Manager 09/2021 07/2022Albany Medical Center, Albany, NY Emergency Department ASA VII 12/2014 01/2021Seed of Abraham, Albany, NY - Assistant Administrator 09/2012 12/2014Berkshire Bank, Delmar, NY Branch Manager 03/2009 09/2012Citizens Bank, Albany, NY Assistant Vice President 01/2005 02/2009M&T Bank, Guilderland, NY Select Banker 04/2004 12/2004World Savings Bank, Cherry Hill, NJ Officer 02/2003 03/2004PROFESSIONAL ACHIEVEMENTS:2009-2011 Increased deposit dollars by seven-eight million dollars2005 Highest number of new business relationships in region2006 Transferred to largest branch in Capital RegionAssistant Regional Manager of 11 branches, including coaching of branch managersFacilitated regional meetings and conference callsFacilitated the opening of new branchIncreased deposit dollars by three million dollarsCOMMUNITY EXPERIENCECapital District YMCA, Bethlehem, NY 09/2009 10/2015Board of Advisors and Finance Committee MemberCoordinated numerous fund raising events.Assisted with decision making and monitoring of decisions that effected the financial stability for the organization.Attended community events to increase organizational awareness.Rotary District 7190, Albany, NY 06/2009 PresentDistrict LeadershipAssistant Governor maintain a leadership role of five Rotary ClubsConference Chairperson logistical coordination and planning of conference for 500 - 600 registrantsPublic Relations/Communications/Marketing Chairperson responsibilities include preparation of grant documentation and all promotional, media, and marketing campaigns.Rotary District Trainer part of the district training team to train incoming presidents, and current Rotarians during meetings and any specific training sessions. |