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83 Lawrence Lane, Matteson, IL 60443PHONE NUMBER AVAILABLE(home) delorisjStreet Address sbcglobal.net PHONE NUMBER AVAILABLE(cell)CAREER OBJECTIVETo consistently provided proactive professionalism, diligent multitasking work habit, exceptional time management, and excellent communication skills while talking a problem solving approach into every aspect of employment whether in a group or dividual settings.WORK EXPERIENCE07/15  PRESENT Hertz Car Rental- Chicago, ILCSRGreeting CustomersProviding Excellen Customer ServiceHelp Customers to Understand Billing InformationAccepting Credit Card and Personal Forms for paymentsResolving Customer Camplaints in a Timely MannerDuties include Payroll and Time Sheet completionScheduling Employees weeklyOpen and Close the BusinessTransport Vehicles to various Chicago locations10/12 - 06/13 Wal-Mart, Lenox, IlCASHIERMoney HandlingOpening and Closing RegisterProviding Excellent Customer Service04/11  0614 Matteson Community Center, Matteson, ILMSRGreeting CustomersSigning Customer Up for WorshopGiving Tours of the FacilityProviding Excellent Customer Service07/07  11/08 Comcast Cable, Woodridge, ILCSRProviding Excellent Customer SweviceInbound Call CenterHelping Customers to Understanding Billing InformationHelping with installation with Comcash EquipmentCrossing Selling Products the Comcast OfferedAccepting Credint Card and Personal Check for PaymentsResolving Customer Complaints in a Timely Manner83 Lawrence Lane, Matteson, IL 60443PHONE NUMBER AVAILABLE(home) delorisj01sbcglobal.net PHONE NUMBER AVAILABLE(cell)WORK EXPERIENCE cont07/04  10/05 U.S. Bank, Chicago, ILTELLER MANAGERProviding Excellent Customer ServiceManaging a Staff Number of Nine EmployeesOpening and Closing the BranchResponsible for Cross Training Employee on all Bank ProductsConducting Monthly Teller AuditsHelping Employees Meet and Exceed Monthly GoalsPreparing Monthly Work Schedule for EmployeesShipping and Receiving Cash and Coins From BrinksHiring and Training New EmployeesEnforcing Verbal and Written Warning for Employees03/04  07/04 T.C.F. Bank, Burbank, IlTELLER SUPERVISORProviding Excellent Customer ServiceOpening and Closing BranchSelling and Redeeming All Products the Bank OfferedBalancing the Brand On a Daily BasisShipping and Receiving Cash from BrinksConducting Weeky Audits of Cash Drawers and VaultMaking Weekly Schedule for EmployeesBalancing Cash Drawers in a Timely manner12/00  10/02 Mid-America Bank, Chicago, ILlTELLER MANGERProviding Excellent Customer ServiceManaging A Staff Number of nime EmployeesOpening and Closing BranchResponsible for Monthly Audits for Tellers and VaultEnforcing Verbal and Written Warnings for EmployeesHiring and Termination of EmployeesProviding Input regarding Employees Annual ReviewShipping and Receiving Money from the Federal Reserve BankMaking Sure all Employees were in Compliance with the FDIC