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Candidate Information
Title Spanish Interpreter Customer Service
Target Location US-MD-Hagerstown
Email Available with paid plan
Phone Available with paid plan
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IRACY M. WOOTEN RN, BSNHagerstown, MD Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEHEALTHCARE ADMINISTRATION-NURSING-CASE MANAGEMENTCompassionate-Experienced (25+years) Healthcare professional with diverse skillsets specializing in Community-Patient Care, Clinical Nursing and Operations Management. Fluent in English, Spanish and Portuguese. Trained in Cardiac Unit, ICU, Emergency Room Operations. Registered Nurse-License # R230403.AREAS OF EXPERTISEHealthcare Management Clinical Skills (ER, ICU) Nursing-Case Management Health Promotion Discharge Planning Utilization Reviews Subject, Observation, Action, Plan (S.O.A.P.) Microsoft Word Outlook Webex Excel PowerPointEDUCATION-CREDENTIALSWalden University, Minneapolis, MNNPP- Graduation 2024Maryland Board of Nursing / Baltimore, MDRegistered Nurse-License # R230403Harford Community College / Bel Air, MDBSN/RN-Nurse Refresher Program, 2018Northern Virginia Area Health Education Center (NVA-AHEC) / Alexandria, VA Spanish Interpreter-Medical & Community Settings, 2010 Commission of Graduation of Foreign Nurses International-CGFNS / Philadelphia, PA Bachelor of Science-Nursing (BSN), 2006PROFESSIONAL DEVELOPMENT TRAININGUniversity of Maryland-Upper Chesapeake Medical Center / Bel Air, MD Cardiac Unit (RN Refresher Course), 2018ICU (RN Refresher Course). 2018Emergency Room (RN Refresher Course), 2018MD Community and State C & S -United Health Care-Optum / Columbia, MD Case Management-Population Health Manager, 2014Patient First -Urgent Care / VA- MDRN, BSN Charge Nurse, 2020Samaritan Nurse, Home Health care AgencyRN, BSN, Critical Care, Home, Community and Facility 2017-2020 The Residence on Greenbelt-Retirement Living / Greenbelt, MD Memory Care Program Coordinator Resident Care Director, 2012-2014 HEALTHCARE-CORE COMPETENCIES Assisted with discharge planning process-reduced risk of readmissions and optimized patient self-care. Handled communications with Stakeholders (patients, providers and clients) in relation to patients' treatment. Coordination of care with DMEs, LTC facilities, Community Support groups-addressed individual patient needs. Managed overall Operations (Assistant Living facility)-enforced quality of patient care and compliance with policies and procedures. Staff Training & Development- worked with HR Dept during hiring process and staff training for Employees. Community home visits-conducted needs assessment and recommended implementation for treatment plans. Worked closely with Multidisciplinary Teams-home visits, patient communications, healthcare education resources and referrals for support services. Collaborated with Health Promotion Manager and Primary Care Provider- developed case management plans for patients. Executed performance reviews aligned with treatments plans designed by Primary Care Provider- addressed patient care. Maintained accurate patient records-documenting all services performed including Subject, Observation, Action, Plan(S.O.A.P.). Monitored performance metrics for patient care initiative and compliance with facility, local, state and federal regulations.Clinical Patient Care Reviewed overall patient care-identified essential medical and social services for treatment. Completed Intake assessments in person or via telephone-vital information for treatment planning process. Handled daily patient care for up to 4 patients within the Intensive Care Unit. Monitored ICP (intracranial Pressure), central lines and catheters, ventilators, tracheostomy care and suctioning, IV(intravenous). Conducted insertion of Foley catheter ureteral or suprapubic, sterile dressing changes, wound care, specimen and blood collection. Assisted patients during Emergency Room Services-performed triage and care (life treating conditions). Oversaw critical monitoring for patients utilizing ventilator systems (Home & ICU). HEALTHCARE-NURSING EXPERIENCEUnited Healthcare Community and State / Columbia, MD(Population Health Manager), 2014-PresentUnitedHealthcare Community & State-health benefits company dedicated to providing diversified solutions to states that care for economically disadvantaged, medically underserved and those without employer-funded health care coverage. Patient First Urgent Care. VA and MDRN-BSN Charge NurseProviding nursing care in the ambulatory setting to individual patients and families; judgment when administering medical care and screening patients; medication administration knowing correct dosage, actions, and side effects Samaritans Way Nursing / Laurel, MDRN-BSN (Critical Care)-P/T, 2018-2020Samaritans Way Nursing-home healthcare agency offering wide range of health care services given in your home for an illness or injury. Home healthcare is less expensive, convenient, and effective as a hospital or skilled nursing facility (SNF). CPR AED & Safety Education-American Heart Association / Silver Spring MD Instructor (CPR, First Aid & AED / Adult, Child and Infants), 2010-2018 CPR, AED, and Safety Education was established in 1992. Our staff and trainers have many years of combined teaching experience. Courteous and timely customer service is a top priority at CPR, AED, and Safety Education. Northern Virginia Area Health Education Center (NVA-AHEC) / Alexandria, VA Liberty Languages Services / Vienna, VACertified Interpreter (Medical and Community Setting)-Spanish & Portuguese, 2010-2015 Liberty Language Services-language access services to hospital systems, medical offices, legal firms, courts, public schools, state and local government agencies, universities, private companies and more. Licenciado en Enfermeria Institute of Nursing / Montevideo, Uruguay Registered Nurse, 1991-2000University of the Republic (Udelar) is the main institution of higher education and research in Uruguay. It is a public institution, autonomous and co-governed by its teachers, students and graduates.

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