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Click here or scroll down to respond to this candidateCandidate's Name
IT Professional - NYC AreaEMAIL AVAILABLE / PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCESecuritas Electronic Security, Inc. 2019 Present Systems Integrator Respond to trouble tickets to ensure application uptime and system performance Work individually and as part of a team to diagnose and resolve application issues Execute preventative maintenance tasks to maximize application availability and identify system faults Perform routine configuration changes (user permissions, application configuration, etc.) Document all system modifications through a digital change control tracking system Produce quality technical documentation describing the conceptual and quantitative facets of systemdeployment, intended for both technical and non-technical audiences Perform pre-deployment end- to-end testing of all upgrades and major modifications Perform on site installations of software upgrades and major modifications Deploy software to various Windows 10 machines and 2k servers NYC Health and Hospitals Corporation 2018 2019Systems Analyst Reset passwords for staff Supported clinical applications Assisted users with Epic and QuadraMed connection issues Determined users with Unity and Soarian access to work with QuadraMed profile Assisted staff with Outlook questions and concerns Troubleshot network printers and hardware MobileIron Configuration Deployed Software via SCCMContract Assignments 2017 - 2018Various AgenciesNYC Department of Health and Mental Hygiene 2016 - 2017 Project Specialist Provided reports using SSRS on hospital Emergency Room Data Used various ETL tools to transpose data from one database to another Troubleshot transmission data of XML messages to HL7 format Extracted data from Visual Studio using SQL queries Made recommendations on survey tools for agency use Con Edison 2011 2016Senior Systems Analyst 2014 -2016 Deployed vendors patches and upgrades Updated Servers and workstations with the latest antivirus and Microsoft packages Troubleshot and updated virtual machines with the latest patches and antivirus software Candidate's Name
IT Professional - NYC AreaEMAIL AVAILABLE / PHONE NUMBER AVAILABLE Trained field personnel on WMS applications Supported customers inquiries and troubleshot/resolved WMS issues Worked closely with DBAs and QAs on fine tuning, training, development, and production environments Created dashboards in Tableau for electric operations Analyst 2011 2016 Responsible for 2nd level Local Area Network (LAN) support and interfacing with client application development and wide area network groups Supported departments including Gas and Steam Operations, Distribution Engineering, Public Affairs, Energy and Corporate Services, Customer Operations, Finance and Auditing with all internal and external software packages Troubleshot at various sites and environments at Corporate Headquarters, powerplants, substations and deploy applications, infrastructure components and workstations Assisted with configuration and setup of IT related equipment and provided LAN support for events such as the Annual Shareholders Meeting Provided support for video conferencing sessions and MS PowerPoint presentations Configured and deployed Outlook 2010 and repaired .pst/ost files and troubleshot for Outlook 2007 issues Collaborated on special projects such as Secure Emailing using Symantec Digital ID, configuration and set up of digital IDs, ITLAB to virtualize software Handled migration of all XP related workstations to Windows 7 at corporate headquarters Configured routers and switches Deployed and configured Windows7 workstations Installed and configured firewall for small offices using (PIX software) Configured VPN access to for remote access users Deployed imaged machines to the network Maintained an active directory for users and machines Spherion 2007 2011IT Consultant Configured routers and switches Deployed and configured Windows 7 workstations Installed and configured firewalls for small offices using (PIX software) Configured VPN access for remote access users Deployed image machines to the network Maintained an active directory for users and machines Provided onsite troubleshooting, problem diagnosis and resolution and general support to corporate users Crimped crossover cables, mounted routers and switches on corporate rack and configured Cisco routers and switches Investigated all ports for the routers and switches connectivity and checking on user agreed speed, duplex, and bandwidth Managed security by running sweeps for any vulnerabilities and updating anti-virus software/firewallsCandidate's Name
IT Professional - NYC AreaEMAIL AVAILABLE / PHONE NUMBER AVAILABLE Installed, upgraded, and maintained building and repairing of DNS, WIN and DHCP servers Installed and updated all operating systems for Laptops and PCs Handled setup and support for Blackberries using Blackberry Desktop Manager Re-imagined computers and laptops using Ghost Managed user accounts in active directory Prepped laptops for remote users and installed KEYFOB accounts using RSA and CITRIX software Bank of America 2005 2007Operations/ LAN Administrator Provided support for network issues on LAN & WAN Supported users nationwide for the Corporate Investment Banking Division Deployed and upgraded Cisco 2950 switches and Cisco 2500 routers Worked closely with Line of Business on application roll outs Supported bankers with application issues and resolved and documented fixes Checked physical network connections using cable scanners Configured network hardware and verified network adaptors EDUCATIONB.A. Computer SciencePace University - New York, NY |
