| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE, EMAIL AVAILABLEOBJECTIVEObtain a position that will allow me to utilize my organizational, leadership and customer service skills.PROFESSIONAL HISTORYWAWA, Hialeah, FLCustomer Service SupervisorAugust 2022 - PresentEnsure exceptional customer service is being delivered and assist store management in product availability, safety, shift management, and vendor careRespond to and resolve customer inquiries in a courteous and timely manner and solicit customer feedback and inputParticipate with store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding sameProvide direction, motivation and coaching for associates during shiftsEnsure execution of established safety, security, quality, and store operations policies, procedures and practices.Responsible for all cash processes including deposit preparation, lottery, gift cards, and checksComplete cash and lottery processesResponsible for maintaining accurate article level inventory to maximize sales; perform cycle counts and ordersCheck-in VendorsUNITED PARCEL SERVICE, Hialeah, FLWarehouse Worker/Loader (Part-Time)August 2021 PresentSort, group, load and unload packages according to their destination and the companys standards and load shipments onto shipping trucksPerform checks on the packages, report any issues, and use hand tools and mechanical equipment when neededMEMORIAL HOSPITAL WEST, Pembroke Pines, FLEnvironmental Services TechnicianNovember 2020 August 2022Providing a sanitary, safe environment and enhancing the appearance of the facilityClean patient rooms and other assigned areas daily, including collecting and removing trash, changing bed linens and sanitizing all surfacesEnsure proper sanitation of medical equipmentReplenish supplies and/or linen in patient roomsMaintain carts and equipment in clean and working condition and store in appropriate storage area when finished with shiftResponsible for maintaining a consistent floor care program according to outlined policies and procedures of the facilityPerform other environmental services duties, as neededALSCO, Miami, FLRoute Sales Representative/Relief DriverJanuary 2020 March 2020 (Laid Off due to Covid-19 pandemic)Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mixActively participate in promotions and contests, training, and auditsFollow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basisEnsure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervisionSafely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspectionsHandle and process customer payments. Keep route paperwork currentEnsure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance productsMonitor and report competitive activity; keep service agreements current and renewed.Return from route and off load soiled textiles in the receiving area of facilityAccurately prepare route paperwork and follow check-in procedures. Follow written and verbal instructions and perform other tasks as directed by supervisionPEPSICO (Frito Lay), Pompano Beach, FLRoute Sales Associate/Relief DriverApril 2018 October 2019Selling and merchandising Frito-Lays line of products at local stores including convenience stores, gas stations and large grocery stores (i.e. Sams Club, Publix, Winn-Dixie, Walmart)Driving Frito-Lay truck to assigned locationsCheck-in with store decision maker, check-in delivery, obtain signatures, collect proof of deliveryUsing equipment (e.g. carts, pallets, etc.) to unload products and move throughout the storeMerchandising cases from the back room to the sales floor, filling display units or shelves with brand productsEnsuring back-room inventory reaches the sales floor and organizing/maintaining back-room inventory in proper locationRotating products and removing defective and out-of-date products and process returns and credits with receiverTidying up shelves and displays, knocking down boxes and disposing of any wasteAssembling and disassembling of promotional materials such as signs, banners, and cardboard displaysOrdering, scanning, and logging backstock using handheld deviceSafely maximizing sales and minimizing wasteDaily interaction with store managers ensuring their merchandise needs are met in a timely mannerFEDEX EXPRESS, North Miami Beach, FLCourier/DriverFebruary 2005 - January 2018Operated company vehicle and provided delivery and pick up services to customers businesses and residencesLoaded truck with daily packages to be delivered, and unloaded packages for customersPrepared and maintained records in accordance with company policies and regulationsPerformed daily vehicle and package inspections to ensure road safety and requirementsInformed customers of policies and procedures for shipping and receiving packagesAssisted customers in resolving issues and inquiriesPre-arranged routes for delivery and pickup of merchandisePrepared international and domestic shipping labels using hand-held scanners and computer equipmentEDUCATIONPatterson Technical School, Patterson NJGeneral Equivalency Diploma - 1994ADMINISTRATIVE & COMPUTER SKILLSVarious types of security equipment; hand-held scanners for tracking, ordering, and logging backstockBilingual (fluent in Spanish)Strong computer skills in Windows and Mac software products; internet researchStrong planning, organization, and time management skills |
